SEPHORA at Kohl's

Not a makeup person, but had to become one recently for work purposes....I have thus been in and out of Sephora quite a few times and each time, the employees treated me with the utmost kindness. Thank you for your hospitality.
Apr 13th, 2023

Im a newbie to makeup and skin care. I stopped in after shopping in kohls to look around. I was very confused but the sales rep Renee was absolutely amazing. She took me around the store matching foundations, finding brushes, and found a fabulous face moisturizer that i fell in love with. It was so comfortable to no be judged and shown things. Thank you Renee!
Jan 20th, 2023

Well some of there sales aren't really sales. No your prices before shopping there. Cause a lot of there stuff is way over priced... Hint look at product at store. Then buy on line.
Dec 28th, 2022

Poor customer service. No one said a word to me or other customers unless promoted by the customer first. It was ver odd experience. Associates didnt know anything about makeup or what they do or dont sell. One associate told me to check ulta for the rare beauty blush I wanted. I had to laugh. The space was nice when it first opened but its been hit but the busyness of the season and seems like they havent prioritized trying to clean. Similar stores like ulta and the others in the plaza have been hit with the same crowds but werent nearly as gross. Reinvest in your employees, their education, who youre hiring (do they even like makeup?) and the appearance and appeal for customers. I know this is not what Sephora expected when moving into Kohls. I was a regular at the Sephora in JCPenney prior to 2020 pandemic and never had these issues.
Dec 27th, 2022

Dec 5th, 2022