Bridgestone

Mike M _{on Google}

Mar 29th, 2023

After calling several places to have a flat tire fixed there was nobody who could do it that day. Called Firestone in the morning & was told if we dropped the car off they would definitely get to it. Sounded great, had another ride so was not a problem. They close at 7pm so after not hearing back from them all day, I called to find out the status of my car at 5:10pm & was told my car was next in line & would call when ready. At 6:30 we went down & saw the car was still outside with the donut on. Stayed outside until 6:50 figuring they would take it in...but that wasn't the case. Went inside & was told it was busier than they thought, so if we wanted to leave it they could get to it the next day. I work 12 hour shifts & working the weekend so have 2 days of riding on this donut at 45mph hence having to leave earlier for work when I already have to be in early morning. We could have found someone else had they just said no. Won't be returning!!

Carolyn Tyndall _{on Google}

Jun 24th, 2021

I got new tires installed on my car. I was treated politely and fairly.