Berlin City Ford

this company helped me every step of the way i never seen people work so hard to get you financed and make it an easy purchase and they even deliver the vehicle to you with a full tank of gas wow 5 stars doesn't even do them justice I'm hooked for life they are my go-to dealer
May 23rd, 2022

Great service and great people, very personable and friendly. I'll be doing my maintenance there from now on
May 5th, 2022

We bought a new 2022 GMC Sierra Denali pickup and had a very positive experience. The salesmen went out of their way to help us get our GM rewards which proved very difficult. Then when I was having a difficult time getting our insurance company everyone was very patient with us before we got to the paperwork and closing the deal. We are very happy with our new truck and the treatment we received at Berlin City!
Apr 2nd, 2022

Service. Specifically Lori in service was hands-down awesome. On a trip to Sunday River my truck had an issue. Her department was overbooked however she and her dept. were able to diagnose the issue and get me back on the road. Professionalism and customer service like this are rare. If I lived near on in the Berlin area, I would have all my service done here.
Feb 16th, 2022

Jeff Croteau, you should be ashamed of yourself. Your lack of empathy for an individual to who clearly has tried to do the right thing and make a transaction fair. You should be fired. We don't make a lot of money and to ridicule and demean us simply because of what you think you know to be true is nearly inhumane. We simply wanted a smooth purchase experience and to be berated when the transaction does not benefit him, YOU MUST KNOW. You better know! That delivery, pricing all must be in JEFF CROTEAU's favor or he will make his mark! Do not do business with this JERK. RUN!!!!!!!
Nov 25th, 2021