Chamber of Commerce

      Umpqua Bank

      ( 8 Reviews )

      Umpqua Bank
      Umpqua Bank: Together for better
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      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (8 reviews)
      7
      0
      0
      0
      1
      Read Our 8 Reviews

      Chamber Rating

      Verified Member
      4.5 - (8 reviews)
      7
      0
      0
      0
      1
      › ‹
      • Jared Milligan

        Yesterday, I had to drive to Reno from Nevada City, a 90 minute drive, to purchase a used a vehicle. I called the branch ahead of time to make sure cash funds would be available for me to pick up before they closed. Due to traffic, I was running late. Upon arrival, right at 5:00, the team already had the funds prepared and were waiting for me. The team helped make an otherwise challenging day an easier one. Great customer service and and followthrough. Thank you!
        Jun 16th, 2023

      • kayla Rhodes


        May 16th, 2020

      • James Lewis

        Never use this bank worst customer service experience ever. Be sure to get your CDs out in time if you’re one day over the maturity date they will assess you a $200 fee which is more than the amount of interest accrued on the CD. Closing all my accounts and I’m never coming back after this
        Mar 14th, 2020

      • John Imsdahl

        Love this bank, its tellers, and its management.
        Jan 21st, 2020

      • Teri B.

        I have had the most wonderful experience at Umpqua Bank with Sheree Garcia and crew. This is the most delightful group of Bank professionals I have ever met. They greet you with a smile and are quick to help you get on your way. But, they have treats and internet too! Umpqua Bank people  go 'above and beyond' when it comes to customer service. I love having my money where I know I can talk to a real person and even get texts.
        Oct 19th, 2019

      Read Our 8 Reviews

      About
      Umpqua Bank

      Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for Umpqua Bank?

      A The phone number for Umpqua Bank is: (775) 746-9800.

      Q Where is Umpqua Bank located?

      A Umpqua Bank is located at 1680 Robb Drive, Reno, Nevada 89523

      Q What is the internet address for Umpqua Bank?

      A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/nv/reno/1680-robb-drive

      Q How big is Umpqua Bank?

      A Umpqua Bank employs approximately 20+ people.

      Q What days are Umpqua Bank open?

      A Umpqua Bank is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Umpqua Bank rated?

      A Umpqua Bank has a 4.5 Star Rating from 8 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Umpqua Bank

      Overall Rating

      Overall Rating
      ( 8 Reviews )
      7
      0
      0
      0
      1
      Write a Review

      Jared Milligan on Google

      image Yesterday, I had to drive to Reno from Nevada City, a 90 minute drive, to purchase a used a vehicle. I called the branch ahead of time to make sure cash funds would be available for me to pick up before they closed. Due to traffic, I was running late. Upon arrival, right at 5:00, the team already had the funds prepared and were waiting for me. The team helped make an otherwise challenging day an easier one. Great customer service and and followthrough. Thank you!

      kayla Rhodes on Google

      image

      James Lewis on Google

      image Never use this bank worst customer service experience ever. Be sure to get your CDs out in time if you’re one day over the maturity date they will assess you a $200 fee which is more than the amount of interest accrued on the CD. Closing all my accounts and I’m never coming back after this

      John Imsdahl on Google

      image Love this bank, its tellers, and its management.

      Teri B. on Yelp

      image I have had the most wonderful experience at Umpqua Bank with Sheree Garcia and crew. This is the most delightful group of Bank professionals I have ever met. They greet you with a smile and are quick to help you get on your way. But, they have treats and internet too! Umpqua Bank people  go 'above and beyond' when it comes to customer service. I love having my money where I know I can talk to a real person and even get texts.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 8 Reviews )
      7
      0
      0
      0
      1

      Write a Review

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