Nevada State Bank | Moana Branch

Thank you Anna @Moana office for being so kind and helpful when a ^bad human^ tries to steal from the blind community in #midtownReno please give her a raise XoXoX
Mar 10th, 2024

10/10 recommend. Theyve gone above and beyond for me- I dont know why I waited so long to switch banks. Special shout-out to Max for all the extra effort he put in setting up my account and making the banking process smooth and effortless.
Mar 9th, 2024

Dec 4th, 2023

I sure don't see where "Maria" gets off calling this bank "TRASH". I have dealt wit many of the people there and have NEVER had any problems or issues with any of them. Always greeted with a smile and a friendly gesture of hello's, good mornings, etc. I've never had to wait in line more than a few minutes and yesterday walked straight to the counter. So if you are looking for a bank with good people, fast moving lines and one that makes you feel welcomed, give them a try. Or, go to Bank of America where you are just a number, and stand in their lines till you've pulled out all of your hair just to be greeted by the teller that calls you "Ol' Baldy"!
May 22nd, 2022

Do not sign up with any branch of this bank if you are senior citizen or at all likely to pass away.  My father had an account with them.  When he passed, I called all his banks to inform them.  Then months passed, as probate processes went on.  When I finally was able to close the account, the amount in the account differed from what the last bank statement before Dad's death said.So I called to ask about the difference.  NSB had continued to charge my father $2+ each month for a paper bank statement... but sent no bank statements.  I said, fine, send me a check or send me the bank statements.  They said I had to drive (300 miles!!!) to their nearest branch to collect either item.  (Send the statements to Dad's address; I hadn't finished tidying it up and still visited there semi-regularly.  Nope, they couldn't do that.)Too bad, so sad, they charged my father fees for a service they never rendered, and they were not going to pay him back or provide the service.I note that banked at multiple banks.  (Common with senior citizens, I've learned.)  None of the others failed to give me the entire sum of money that had been in the accounts at the time my father passed, and all of the others sent helpful final bank statements.  (Requested by my probate lawyer.)
Feb 5th, 2023