Spectrum

Jun 26th, 2023

I wouldn't recommend Spectrum I had stopped using their service back in March and remind you I had told them I cancel/terminate my service because I am moving out of state.But to my surprise they were still changing me for service at my old address Etc...What a mess.
May 20th, 2023

I paid for equipment for installation of internet and wifi to be installed in a mountain vacation home. I called Spectrum to ascertain if I could have my son or son in law pick up the equipment upon providing my account number and providing their identification. I was given a number to call (solutions). I called and attempted to get an answer to my concerns. I posed the question six (6) or more times and each time her response was an effort to sell me some type of warranty for the equipment. I had intended to inquire and obtain television services as well. I was so exasperated with lack of response to my equipment concern, that I hanged up. I called DirecTv and equipment and installation is scheduled in five days. Your customer services is POOR. Give the customer what they ask for, then attempt to sell your revenue stream. I will be seeking reimbursement for the equipment that I never received and your company will not receive a revenue stream for television services.
Aug 19th, 2022

Slow
Oct 26th, 2021

Jun 26th, 2020