Chamber of Commerce

      The UPS Store

      ( 72 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 6:30 PM
      Thursday:
      8:30 AM - 6:30 PM
      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      8:30 AM - 5:30 PM
      Sunday:
      11:00 AM - 4:00 PM
      Monday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.5 - (72 reviews)
      42
      3
      0
      1
      26
      Read Our 72 Reviews

      Chamber Rating

      Verified Member
      3.5 - (72 reviews)
      42
      3
      0
      1
      26
      › ‹
      • Kailah Gibson

        Worker was very lazy and told me my item weighted 5 oz went to a USPS store to see if it was true and when they weighted the item it was 1 oz. This location definitely loves to rip off their customers.
        Apr 7th, 2024

      • Jessika Weaver

        If I could rate 0 stars, I would. Let's start with the fact that they tried to charge for an Amazon return in its original packaging. Despite it being free through Amazon prime. Then they advertised an envelope for 3.99 on the shelf. There was a stack of over 20 there. When we got up to the register, the "manager" came out, and magically, it went from 3.99 to 4.49+tax. So our free return was going to cost around $5. When I raised issue, the manager started raising his voice, interrupted, and eventually kicked us out. He refused to process my return without paying him extra money under the table. Shady business and will be reporting to Amazon, UPS corporate and the BBB.
        Mar 22nd, 2024

      • Al Sp

        This place deserves zero stars. They are fraudulently charging people to accept Amazon returns. Returning to Amazon through UPS stores is free per Amazon. When confronted about this, the owner becomes belligerent and yells and screams in your face. Amazon is aware along with UPS corporate. Be very careful if you try to use this location for your returns or any shipping needs. Edit: its amazing how they just copy and paste a response from a different post without actually making sure they were responding to the actual person that that happened too. Mine experience was different then the poor lady who you verbally attacked, I witnessed it happen. And to address charging why is it when I take my Amazon returns to ANY other UPS store, I am never charged? They just take my package and then Im on my way. And amazingly, my returns always end up back to Amazon. I get times are tough, but STOP SCAMMING PEOPLE. If you cant make ends meet in your run down dead fish smelling store, then find something else to do, which hopefully doesnt involve interacting with people. Your reviews lately speak for themselves. Do better.
        Mar 20th, 2024

      • Marco Bagadonuts

        Last year the store was open late they were friendly and helpful. One year obviously makes a difference because this is the least helpful UPS Store I have encountered
        Feb 3rd, 2024

      • Louise Engrom

        Good service with reasonable prices
        Jan 29th, 2024

      Read Our 72 Reviews

      About
      The UPS Store

      The UPS Store #0528 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northeast Corner Of Flamingo/Sandhill, Just Right Of The Smith's.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (702) 454-1700.

      Q Where is The UPS Store located?

      A The UPS Store is located at 3870 E Flamingo Rd, Ste A2, Las Vegas, Nevada 89121

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/nv/las-vegas/3870-e-flamingo-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Tuesday: 8:30 AM - 6:30 PM
      Wednesday: 8:30 AM - 6:30 PM
      Thursday: 8:30 AM - 6:30 PM
      Friday: 8:30 AM - 6:30 PM
      Saturday: 8:30 AM - 5:30 PM
      Sunday: 11:00 AM - 4:00 PM
      Monday: Closed

      Q How is The UPS Store rated?

      A The UPS Store has a 3.5 Star Rating from 72 reviewers.

      Hours

      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 6:30 PM
      Thursday:
      8:30 AM - 6:30 PM
      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      8:30 AM - 5:30 PM
      Sunday:
      11:00 AM - 4:00 PM
      Monday:
      Closed
      Nearby Apple Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 72 Reviews )
      42
      3
      0
      1
      26
      Write a Review

      Kailah Gibson on Google

      image Worker was very lazy and told me my item weighted 5 oz went to a USPS store to see if it was true and when they weighted the item it was 1 oz. This location definitely loves to rip off their customers.

      Business Response on Google Apr 8th, 2024
      Thank you for your review. Our team works tirelessly to provide excellent service. We are a young and diverse team and work very hard on having our trainings up to date coupled with high level of knowledge and a consistent strive towards providing excellent service all leading to a great customer experience. We will strive hard to see that you have a great customer experience in your next visit. Thank you!

      Jessika Weaver on Google

      image If I could rate 0 stars, I would. Let's start with the fact that they tried to charge for an Amazon return in its original packaging. Despite it being free through Amazon prime. Then they advertised an envelope for 3.99 on the shelf. There was a stack of over 20 there. When we got up to the register, the "manager" came out, and magically, it went from 3.99 to 4.49+tax. So our free return was going to cost around $5. When I raised issue, the manager started raising his voice, interrupted, and eventually kicked us out. He refused to process my return without paying him extra money under the table. Shady business and will be reporting to Amazon, UPS corporate and the BBB.

      Business Response on Google Mar 21st, 2024
      Thank you for your review. Our team works tirelessly to provide excellent service. We are a young and diverse team and work very hard on having our trainings up to date coupled with high level of knowledge and a consistent strive towards providing excellent service all leading to a great customer experience. Please understand that we do have to charge for services and products. If we give away everything for free, it will impair our ability to serve the community. We do not encourage freebie hunting. Our regular customers have been very understanding of the situation and have infact appreciated us for being a there to help them and keeping our rates nominal. They have respect for our staff's time and effort in helping them out and think of it as a positive service.You refused to pay for a amazon return that you brought in an open, dilapidated condition and wanted us to pack an item which was required by you to pack and bring it to the store in a packed condition. When our staff politely informed you of that, you were still adamant and insisted that we provide the packing materials and the service for free. We were still courteous and the staff offered to pack it without charging for a packing service fee (which you insisted we do that for you) and only charge for the material used. You still refused to pay for even that! You have been extremely discourteous by showing the middle finger multiple times and abusing us on your way out.Our team works very hard to serve the community and instances such as these have a tendancy to negatively impact our team morale. We do not appreciate freebie hunting or being disrespectful of our staff's time and efforts. We are deeply saddned to see your comments. We appreciate your feedback. We are always on the look out to improve. We thank you with all our hearts.

      Al Sp on Google

      image This place deserves zero stars. They are fraudulently charging people to accept Amazon returns. Returning to Amazon through UPS stores is free per Amazon. When confronted about this, the owner becomes belligerent and yells and screams in your face. Amazon is aware along with UPS corporate. Be very careful if you try to use this location for your returns or any shipping needs.
      Edit: its amazing how they just copy and paste a response from a different post without actually making sure they were responding to the actual person that that happened too. Mine experience was different then the poor lady who you verbally attacked, I witnessed it happen. And to address charging why is it when I take my Amazon returns to ANY other UPS store, I am never charged? They just take my package and then Im on my way. And amazingly, my returns always end up back to Amazon. I get times are tough, but STOP SCAMMING PEOPLE. If you cant make ends meet in your run down dead fish smelling store, then find something else to do, which hopefully doesnt involve interacting with people. Your reviews lately speak for themselves. Do better.

      Business Response on Google Mar 20th, 2024
      Thank you for your review. Our team works tirelessly to provide excellent service. We are a young and diverse team and work very hard on having our trainings up to date coupled with high level of knowledge and a consistent strive towards providing excellent service all leading to a great customer experience. Please understand that we do have to charge for services and products. If we give away everything for free, it will impair our ability to serve the community. We do not encourage freebie hunting. Our regular customers have been very understanding of the situation and have infact appreciated us for being a there to help them and keeping our rates nominal. They have respect for our staff's time and effort in helping them out and think of it as a positive service.You were very dismissive of our staff and consistently were rude and discourteous despite our staff being extremely polite, humble and ready to help.We do not appreciate freebie hunting or being disrespectful of our staff's time and efforts. We are deeply saddned to see your comments. We appreciate your feedback. We are always on the look out to improve. We thank you with all our hearts.

      Marco Bagadonuts on Google

      image Last year the store was open late they were friendly and helpful. One year obviously makes a difference because this is the least helpful UPS Store I have encountered

      Business Response on Google Feb 8th, 2024
      Thank you for your review. Our team works tirelessly to provide excellent service. We are a young and diverse team and work very hard on having our trainings up to date coupled with high level of knowledge and a consistent strive towards providing excellent service all leading to a great customer experience. We appreciate your feedback and would love to meet or exceed your expectations in your next visit. We thank you with all our hearts.

      Louise Engrom on Google

      image Good service with reasonable prices

      Business Response on Google Jan 22nd, 2024
      Thank you for your review :). Our team works tirelessly to provide excellent service. We are a young and diverse team and work very hard on having our trainings up to date coupled with high level of knowledge and a consistent strive towards providing excellent service all leading to a great customer experience. We appreciate your feedback and are always grateful for the wonderful encouragement you give us. We thank you with all our hearts.
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      Overall Rating

      Overall Rating
      ( 72 Reviews )
      42
      3
      0
      1
      26

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