Visionworks Meadows Mall

Very Poor Experience. Previous experience with Optometrist was at an other location. Came for same Doctor because of their great exam last year. Called ahead to verify my new insurance was taken. Was told when making appt no changes to coverage and costs would be the same. Upon arrival, very unpleasant and unprofessional staff informed me it would be $10 CoPay ($0 Copay last yr) and $45-$85 for Contact lenses exam ($0 CoPay). Traveled 30 mins for visit as this is not in my neighborhood and I loved the experience last yr with the Doctor. Would enjoy being contacted back by professional management staff to explain the lack of professionalism and understanding that was not expressed when I visited. I was very specific when making this appt. I am very unhappy with this waste of time and the very sarcastic "Have a good day" expressed to me by staff as I left very unhappy. Terrible service Thank you.
Apr 4th, 2024

Everyone were so helpful and knowledgeable, the time spent there was well worth it and the service was quick and efficient.
Apr 3rd, 2024

Went in for eye exam. Fluffy Spanish lady in there with red hair was mean for no reason.. I could go on about her but long story short she was simply unpleasant. And this review is no April fools joke. Intensify your patience if you plan on going in and she's there.. she wouldn't give her name. I almost took a picture of her to be sure she's identified but I didn't want to agitate at all..
Apr 2nd, 2024

Excellent selection but most important to me was the excellent customer service provided to me by Randy. I am very picky and indecisive and he patiently worked with me for over an hour to help me find the best pair. When I went back for an exchange he was equally patient and helpful. Best experience ever! Thank you.
Apr 2nd, 2024

Brandon went out of his way to provide outstanding customer service and got exactly what I needed...Love this store and will be my forever eye Dr and eye glasses place to go. Would definitely recommend this place for your eye care. Akia helped me with my sunglasses exchange that I needed to lighten the lens. She was very friendly, informative and professional.
Mar 25th, 2024