McDermott Funeral & Cremation Service

I informed you that the State had updated their Death Registry system shortly after your arrangements were finalized. We informed you that the State didn’t sign off on the Permit until 10/6/23. 10/9/23 was a holiday. We received the Permit on 10/10/23. We cremated on 10/12/23 and the delivery is scheduled for today. Unfortunately, we have no control over how long it takes for the State to issue a Permit or Death Certificates. As far as the Memorial, our paperwork states, in several places, that our time frame is approximate and not guaranteed. It also states that no services should be scheduled until you receive the cremated remains from us. We spoke several times during this process and we explained that we could not move forward without that Permit. I’m sorry it was delayed longer than it usually takes. However, our time frames are consistent, if not much shorter, than most of our competitors and at a fraction of what they charge. Again, I’m sorry for the delay, but most of it was out of our hands. From the time we received a Permit to the time of delivery was 4 working days.