Glass and Growlers LLC

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

3.6 - (11 reviews)
7
0
0
1
3
Read Our 11 Reviews

Chamber Rating

3.6 - (11 reviews)
7
0
0
1
3
  • Nick Reese

    Our mugs turned out great! The process was super easy and customer service was very helpful and quick to respond. The mugs have been really popular so we're going to be re-ordering soon.
    Nov 13th, 2023

  • Julia Battocchi

    It was too easy to order made in USA growlers. They assured me that while they had both USA and imported glass, all I had to do was request USA origin in the notes. It wasn't until I went to reorder and was planning to send my own supplied growlers in that it was clear what happened: they sent the cheaper import from the get go. Efforts to get them to make it right, which I was told they would do, were unanswered.
    Aug 25th, 2023

  • Taylor Carroll

    Apparently not dishwasher-safe if you use detergent at all. I sold numerous glasses to my customers and almost all of them had issues with fading on the 2-3 dishwasher cycle. I reached out to customer service and was told that I MUST be using the one detergent that will remove the decal. I told them that was not the case, just to have them call me and gaslight me for about 10 minutes stating that all of the brands I listed contained an ingredient that would remove the decal despite being basic household names like Cascade. I was then asked to send as many glasses as possible for them to "test." When asked if I would get refunded at least the glasses I would have to send in, I was told "well they have issues don't they?" implying that I was lying about the issues. I will not be using them again. They showed little concern for my lost profits and their product quality.
    Sep 24th, 2023

  • Rich Tallmadge (rtallmadge)

    Great product! Great Customer service! William, their CEO helped expedite my order to make sure I received it (beer & wine glasses) for an event we were having. Absolutely recommend them and will absolutely be making another purchase!
    Nov 30th, 2022

  • Jesse Tyler

    I've had four orders through Glass and Growlers and will not be ordering from them again. The first was a set of custom rocks glasses. Overall, these were very good. The next three orders were for custom mugs. Every time, there were issues with alignment and misprints in every batch I was sent. Beyond that, many customers have complained to us about print fading and washing off. The issue of washing off was with natural detergent in a dishwasher, but the fading has happened in normal dishwashers with conventional dishwasher detergents. Their customer service was responsive but seemed to believe all of these issues were normal and were unapologetic, offering small discounts, not product replacement, and only when I pressured them about it.
    Nov 20th, 2022

Read Our 11 Reviews

About
Glass and Growlers LLC

Glass and Growlers LLC is located at 80 N Mojave Rd #190 in Las Vegas, Nevada 89101. Glass and Growlers LLC can be contacted via phone at 702-644-8879 for pricing, hours and directions.

Contact Info

  •   702-644-8879

Questions & Answers

Q What is the phone number for Glass and Growlers LLC?

A The phone number for Glass and Growlers LLC is: 702-644-8879.


Q Where is Glass and Growlers LLC located?

A Glass and Growlers LLC is located at 80 N Mojave Rd #190, Las Vegas, NV 89101


Q What is the internet address for Glass and Growlers LLC?

A The website (URL) for Glass and Growlers LLC is: http://glassandgrowlers.com/


Q What days are Glass and Growlers LLC open?

A Glass and Growlers LLC is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Glass and Growlers LLC rated?

A Glass and Growlers LLC has a 3.6 Star Rating from 11 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Glass and Growlers LLC

Overall Rating

Overall Rating
( 11 Reviews )
7
0
0
1
3
Write a Review

Nick Reese on Google

image Our mugs turned out great! The process was super easy and customer service was very helpful and quick to respond. The mugs have been really popular so we're going to be re-ordering soon.

Business Response on Google Nov 28th, 2023
Thank you for the business we truly appreciate it. Happy Thanksgiving!

Julia Battocchi on Google

image It was too easy to order made in USA growlers. They assured me that while they had both USA and imported glass, all I had to do was request USA origin in the notes. It wasn't until I went to reorder and was planning to send my own supplied growlers in that it was clear what happened: they sent the cheaper import from the get go. Efforts to get them to make it right, which I was told they would do, were unanswered.

Business Response on Google Sep 6th, 2023
This is false and I apolgize for any confusion I may have cause by explaining our complicated sourcing issue during the pandemic. I thought I explained in detail we have Owens Illinois Growlers that are made and ship from Virginia to our factory in Las Vegas. O-I growlers do not have USA embossed in the bottom. We also have the growlers made in Henryetta by Anchor Glass that has USA embossed in the bottom. We only source 32oz growlers from overseas not 64oz. I explained when reordering please detail you want the embossed growlers not the O-I growlers. We would gladly take your order for either version and look forward to clarifying this further if there is additional confusion.

Taylor Carroll on Google

image Apparently not dishwasher-safe if you use detergent at all. I sold numerous glasses to my customers and almost all of them had issues with fading on the 2-3 dishwasher cycle.
I reached out to customer service and was told that I MUST be using the one detergent that will remove the decal. I told them that was not the case, just to have them call me and gaslight me for about 10 minutes stating that all of the brands I listed contained an ingredient that would remove the decal despite being basic household names like Cascade. I was then asked to send as many glasses as possible for them to "test." When asked if I would get refunded at least the glasses I would have to send in, I was told "well they have issues don't they?" implying that I was lying about the issues.
I will not be using them again. They showed little concern for my lost profits and their product quality.

Business Response on Google Sep 28th, 2023
If your products are specifically intended to be retail or residential use, it is strongly recommended to use our Citric Acid Proof Series(CAPS) or full-color organic decals to protect your products from the harsh chemicals found in various consumer dishwasher detergents and additives.Our organic decals are specially designed to withstand over 600 dishwasher cycles. They are fired onto the glass at approximately 400 degrees Fahrenheit making them an ideal choice for major theme parks, museums, casinos, national parks, and other retailers that have products distributed worldwide. These decals are chemically resistant, providing long-lasting protection against acidic substances. However, please note that they can be susceptible to mechanical scratches caused by knives or other metal objects.If you're looking for a more cost effective option, our Citric Acid Proof Series (CAPS) is the way to go. These are screen printed and fired in the same manner as standard ceramic enamel, ensuring that the logo will not scratch or fade, even if you intentionally use a knife or key on it. Additionally, the CAPS are specifically designed to be resistant to citric acid and other chemicals, guaranteeing their longevity. While our CAPS may have a slightly more matte appearance compared to standard glossy lead-free ceramic enamel, they offer unbeatable protection and durability from your dishwasher.With either option enjoy worry-free cleaning without compromising the integrity of your dishwasher detergents. Trust our reliable and high-quality prints to keep your glass looking brand new, regardless of the harsh chemicals it encounters.

Rich Tallmadge (rtallmadge) on Google

image Great product! Great Customer service! William, their CEO helped expedite my order to make sure I received it (beer & wine glasses) for an event we were having. Absolutely recommend them and will absolutely be making another purchase!

Business Response on Google Aug 21st, 2023
Thank you for the support we look forward to working with you in the future.

Jesse Tyler on Google

image I've had four orders through Glass and Growlers and will not be ordering from them again. The first was a set of custom rocks glasses. Overall, these were very good. The next three orders were for custom mugs. Every time, there were issues with alignment and misprints in every batch I was sent. Beyond that, many customers have complained to us about print fading and washing off. The issue of washing off was with natural detergent in a dishwasher, but the fading has happened in normal dishwashers with conventional dishwasher detergents. Their customer service was responsive but seemed to believe all of these issues were normal and were unapologetic, offering small discounts, not product replacement, and only when I pressured them about it.

Business Response on Google Aug 15th, 2023
Highly acidic cleaner typically have warnings on the bottle that it will remove the logos and should not be used with decorated drink ware or cutlery. I am sorry but you need to read the cleaning solutions you use and be sure to use the properly measured amount the cleaner advises. We sell products to breweries, restaurants and cafes across the Usa and internationally. The items are specifically made for commercial environments and are independently tested by major theme parks and resorts. I am sorry but this is essentially like washing a dark shirt with the bleach load.

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Overall Rating

Overall Rating
( 11 Reviews )
7
0
0
1
3

Write a Review

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