Classic Automotive LLC. Complete Automotive Repair

I brought my truck to them last Friday. I was told that they did really good work and that they were really good on older cars and since I have a 1995 Ford F250 its been very hard to find anyone that can work on these trucks. With the great reviews and recommendations, I assumed going to this automotive Shop would be a good idea. I informed them that I was having problems starting my car, and one of the employees said that I would have to leave my car over the weekend, As long as it got fixed, I had no problem doing so. Monday came around. I called and got no answer.. Tuesday Came around I called and got no answer. All the way up until Thursday My grandfather made a call for me and they stated that it needed a new fuel pump and that it would be Installed today as it was already purchased. The end of the day no phone called, so Friday I go up there myself to see what the issue was especially since no one called me to inform me if my car was done or not. I spoke to the guy that was working on it , He informed me that the truck would surely be done Friday. With high hopes and expectations, I assumed it would be done as promised, even though I was a bit skeptical because they had already told me the day before it would be done . The end of the day comes and still no call , and to make situations worse. They were not open on Saturday or Sunday. Now here we are almost a week and a half My truck has been sitting at the shop and nothing has been done so I end up going up there today, (Monday) nothing done and the excuse the owner himself gave me was that they had multiple cars that needed to be fixed and that they had to do extra work that they didnt charge me for as if that was my problem . As a business owner, I am very aware of how important it is to keep your word, and follow up with communicating to your clients or people that you do business with. The owner could not assure me that he would get it done that day so he made me take my truck without it being fixed and still charged me $125 diagnostic fee. Went into the office and politely said hello to the young lady in the office , she paid me no regard, nor did the guy who was supposed to be working on my car very unprofessional no Integrity, and they are chewing more than they can swallow costing people money, time and disappointment. I do not recommend classic automotive, my name is Michael Gipson And I am the CEO of overflow Poolz. Communication is universal , and they failed to even do that.
Mar 11th, 2024

Classic automotive has been my car shop for more than 5 yrs. It is family (dog included, lol) owned & operated, trustworthy and they do excellent work! I say that confidently since I am a toughcustomer and am often skeptical of mechanics. To the reviewer who was scared of Berlin the german shepherd: he is a sweet puppy with a big bark. Dogs are sensitive and respond to the energy around them Thank you Jason, Walt & Zach for always keeping my car on the road and running. Diane, thank you for always finding some time to squeeze me in Melissa
Mar 8th, 2024

Classic Auto employees always take the time to address each customers needs in the order they come in the door. Classic Auto has maintained my familys vehicles for eight years with no issues
Nov 16th, 2023

I dont recommend went in to get a price for my car with my kid , they were very rude . They had a big dog just sitting in the office my child was scared to even enter with a barking dog in his face . I dont recommend and animal control needs to be called not a safe environment for a dog ! They would t even come outside to help me ! I am disappointed they deserve no stars !
Nov 9th, 2023

I've been taking my car to Classic Automotive for years now. In this day and age, it's difficult to find a mechanic who is honest and doesn't rake you over the coals with fake repairs or price gouging the parts. I wouldn't go anywhere else.
Oct 22nd, 2023