Al Phillips The Cleaner

Thanks so much, Lucio!!! :) :) :)

Thank you for your feedback, M Jackson. I'm sorry to hear about the issues you experienced a year ago with the military press on your pants and your concerns regarding the seamstress. We take such feedback seriously, as it's crucial for us to deliver services that meet our customers' expectations, especially for those in the military community.I'd like to inform you that as of last summer, our establishment is under new ownership by an Air Force Veteran. With this change, there's a renewed focus and understanding of military standards and regulations. We assure you that any military-related work will now be handled with the utmost precision and adherence to regulations.We value the opportunity to rectify past experiences and would be honored to serve you again, ensuring that the service you receive is nothing short of exemplary. Your satisfaction is important to us, and we hope to demonstrate our commitment to quality and precision in line with military standards. Thank you for bringing this matter to our attention, and we look forward to the opportunity to serve you in the future.

This is such an awesome review. Thank you so much, James! She definitely deserves the recognition! :)

Thank you for your 5-star review from several years ago, NDN girl! We're truly grateful for your kind words and are delighted to hear about your positive experiences with us, especially in accommodating your son's urgent need for a cleaned dinner jacket. It's wonderful to know that our team was able to meet your time constraints and that you were satisfied with the quality of our work and customer service, both on your first visit and your subsequent one.We take great pride in our staff's dedication to providing excellent service and are thrilled that their efforts made a lasting impression. Our goal is always to offer the best service possible to all our customers, and it's rewarding to hear when we've succeeded. Even though some time has passed since your review, we want you to know that your feedback is still valued and appreciated. We look forward to continuing to serve you with the same level of care and quality in the future. Thank you once again for choosing us for your garment care needs!

Thank you for your 1-star rating, Erik. We're sorry to see that your experience with us two years ago didn't meet your expectations. While we don't have details on what specifically may have led to this rating, we take all feedback seriously and are committed to continuous improvement.Since your visit, we have been working diligently to enhance our services and customer experience. We would greatly appreciate the opportunity to demonstrate these improvements to you. If you choose to use our services again, we're dedicated to ensuring a much more positive experience. Your satisfaction is important to us, and we hope to have the chance to serve you better in the future. Thank you for your feedback, and we look forward to the opportunity to earn a higher rating from you.