Hy-Vee Pharmacy

E W _{on Google}

Mar 3rd, 2024

Im done with this place even though Ive used this location for almost 10 years. It takes forever to get something filled and the staff are super rude. They spend more time gossiping than they do working which is probably why it takes DAYS to get refills done, so much so that I had to get on a plane knowing I was going to run out of meds. I had to get an emergency supply sent to a pharmacy at my destination and pay 100% out of pocket since HyVee had already charged my insurance. They then restocked the two refills because I couldnt get back to Omaha in time (2 blizzards in a single week = flight delays). I landed like an hour after they sent a restock notice and I drove straight there from the airport. They had already restocked the meds. Bye.

addicted1438 _{on Google}

Feb 25th, 2024

Believe the reviews that the staff is rude. Last time I was there the lady didn't acknowledge me for about 3 minutes even though there was no line, when she finally saw me she was looking at her phone and told me one moment while she finished watching whatever it was on her phone. There is no drive thru. A lot of the times they don't even have the prescription available and don't even have the courtesy to tell you that they don't have it. I would recommend any other pharmacy near here.

LeKesha Mayer _{on Google}

Dec 16th, 2023

I have been getting my prescriptions here for three years and will no longer be utilizing this pharmacy. The staff is always rude. This last visit tonight with Lindsay (The pharmacist) will be my last unpleasant visit I will be having. Lindsay needs some customers service skills and learn how to show some compassion instead of trying to make customers feel bad because she hates her job so much due to being short staffed and not get upset and rude with us when our prescriptions are not ready making us have to wait to get it filled at 7:30pm at night. Instead she makes it the customers fault we don't call to make sure it is getting filled today. I'm sorry you hate your job Lindsay but I don't think that gives you the right to make everyone else feel bad. A simple sorry would have sufficed. Killing people with kindness can go a long way!

John F. Kennedy _{on Google}

Dec 14th, 2023

Will never be going to Hyvee Pharmacy again. Needed a simple 30 day prescription, the pharmacist told me it would be a 15 min wait and that turned into 80 minutes. The lady working on my prescription was talking to her coworkers and slacking off the entire time. I could have made it into work an hour earlier if Hyvee Pharmacy didnt jack around so much. Unacceptable service

Kim Lockett _{on Google}

Sep 28th, 2023

We have had so many problems with this pharmacy claiming they've never received our prescriptions from our GP or our kids pediatrician. We constantly need to have our family's doctors call in prescriptions multiple times just to get them filled.