Vision Specialists of Omaha - 180th and Harrison

I am not one to leave reviews often, but I wanted to share my experience incase anyone is considering Vision Specialist on Harrison. Dr. Lexye Bruegman is very sweet but that is the only good thing I have experienced there. The staff has failed on all levels of communication and ownership since I started going to them last year. I have yet to experience a conversation with the staff where they are on the same page, or they take ownership for mistakes they have made. This is one of the first experiences I have had with an eye doctor's office that is extremely unorganized and have a lack of customer service. I will not be coming back, and I will gladly be taking my business elsewhere. 16 years of wearing glasses and this has been a first for me.
Sep 28th, 2022

My daughter and I were not enthusiastic about going to a new doctor after moving last fall, but we went today and had a wonderful experience! Everyone was excellent and were happy to have found a great doctor with just as great supporting staff. Easy scheduling online, easy check-in, very little wait time, and personable staff throughout the entire appointment. Even better than our last place!
Aug 21st, 2022

Dr. B. and her team were very friendly and efficient. I had a very good experience and would highly recommend them. They were knowledgeable, thorough, and made sure I was comfortable every step of the way.
Jun 27th, 2022

Jun 27th, 2022

Dr. B and the rest of her staff were very kind and helpful!
Jun 8th, 2022