402 Smoke Shop & Vapes

Apr 7th, 2024

This place is terrible. There are so many other different place to buy from! You have been warmed. Both locations. They sold me a faulty product that wouldn't charge. The have the worst customer service in Omaha. Basically if you have a bad product they don't care. They also try and tell you dumb ways on how to make their product still work or you could take the fluid out or whatever stupid suggestion they have. Look at the other bad reviews. Idk how this place has 4+ stars.
Mar 12th, 2024

Swiped my card here and the next day got a 133 dollar charge that tried to go through from Russia they sell your information also they tried to charge my card on a day I didn't even go to the shop tried to make the same charge as before like I wouldn't notice I wasn't there on that day
Jan 2nd, 2024

I love this place! Best in Omaha. Always so helpful and huge selection.
Dec 8th, 2023

Dylan had great customer service as well as a great personality. He was very patient while we decided what we wanted. He explained things as needed and was all around a great person to talk to while in the store. Definitely happy with the way he handled the fact that the discounted vape I bought was dead by replacing it before I left the store.
Nov 29th, 2023