Embassy Suites by Hilton Lincoln

Remodeled rooms are nice! And super clean! Enjoyed the Evening reception and Breakfast! Valet parking was a nice bonus! Handicapped accessible pool!
Mar 28th, 2024

Kayla is a rockstar!! The way she interacts and talks with the guest at the bar is amazing!! Its always a fun time when visiting!! Food & drinks: Amazing!!
Mar 28th, 2024

We attended the Lincoln Gold banquet and although we didn't stay in a room, we found the connecting parking garage convenient, meeting rooms elegant and staff welcoming. The food was good as the appetizers were tasty and served by helpful, smiling staff. The banquet food was good and the desert was really good. The Lincoln Gold people were very organized and way friendly. Nice night.
Mar 26th, 2024

Mean parking attendant. Rude from the moment we pulled in and unwilling to communicate. Hotel was in shambles around the outside. They can definitely do better at this location.
Mar 25th, 2024

Embassy Suites is renowned for its exceptional customer service, and my recent experience at their establishment solidified this reputation. From the moment I stepped into the lobby, I was greeted with warm smiles and a genuine eagerness to assist. The check-in process was swift and efficient, with the staff going above and beyond to accommodate my requests. Throughout my stay, every interaction with the hotel staff was characterized by professionalism, courtesy, and attentiveness. Whether I needed assistance with dining recommendations, room service, or directions to nearby attractions, the staff members were always knowledgeable and eager to help. One standout aspect of Embassy Suites' customer service was their proactive approach to ensuring guest satisfaction. They regularly checked in to see if everything was to my liking and if there was anything else they could do to enhance my experience. Moreover, the cleanliness and comfort of the rooms, along with the delicious dining options available, contributed to making my stay truly enjoyable. In conclusion, Embassy Suites' commitment to providing excellent customer service is evident in every aspect of their operation. I highly recommend this hotel to anyone seeking a memorable and hassle-free stay with exceptional service.
Mar 15th, 2024