U.S. Bank Branch

US Bank offers friendly fast services
May 15th, 2023

Needed to figure out a way to get a situation resolved for my daughter and Erin had some great options and advice and got us taken care of. Always great service from Erin when we go in!!
Jan 19th, 2023

What can I say about the customer service here when my words will never be enough to describe such satisfaction. As an over the road Truck Driver, I have to deal with many inconveniences and when my pay is deposited into my account, it allows me to pay my pending bills and my own care. I have had several issues but there is a SUPER HERO THERE! Her name: CHANDLER!!! these 5 stars are for her! Her Excellent Customer Service Skills are Over The Top! Chandler is the person who Loves her job and Enjoys what she is doing! Once again Chandler, thank you very much for solving many issues and for always following back with a solution and feedback. You are DEFINITELY AWESOME!!!!
Nov 1st, 2022

Worst manager Erin Vacha.tried to get a loan. met in person and discussed it with her thinking she explained everything correctly which is not the case..few days later i called her with issues and she says totally different things then in person. She's not good at explaining everything and make customer understand all terms bank uses considering loans.i do not recommend her to do any business with her and this particular location.
Apr 21st, 2022

I have checking accounts. and I wanted to add a savings account. No one wanted to help me. They tried to say we could make an "appointment" and I was like well that's fine. But is there any reason we couldn't do this now since I already have an account? And they said "no". So I had to twist their arm to help me. And the lady asked me which kind of savings account I wanted..I asked what the different options were. She didn't really know. I asked about how the interest tiers worked. No one could really explain it. I'm very frustrated. I'm investing money with you. I don't think it's out of line to want to have someone who wants to help me plan my financial future and is knowledgeable in savings accounts.
Mar 17th, 2022