Grand Island, NE Bank

Was very fast in response to a fraud charge and very efficient this is why I bank here very friendly people

Excellent, no complaints

Although they denied me the loan for the second time, I consider it to be a good bank, with very attentive and helpful staff, in fact it is my direct deposit bank, of cou ... more

Excellent, no complaints

The worst of the worst, they don't save your $ as soon as you make a transaction by mistake and cancel, they don't allow you to cancel instantly, I've lost my money, inep ... more

Kevin is the Best and every employee is so kind and helpful been with this Fivepoints since I was 17yrs old and not once have I ever thought of changing ever!!!!

Horrible service here. Poor costumer service . I came here to open an account, set up appointment, an never received any help.

Just stopped by this bank and asked if I could have a letter notarized and when I told the girl at the counter I didn't have an account I was refused service. I have bee ... more

New atm. Bring sunglasses for the bright lights. Bring ear plugs for the loud noise. Yikes

I deposited a check into my savings account (9/21/2023) and was told it will be on a 1 week hold. When I called to ask why it was on a one week hold do to it being a cash ... more

Have be a customer for years , they are always so friendly and professional.

I enjoy banking with Equitable Bank. They are a very easy to use local bank that helps Grand Island and Nebraska Grow.

Very nice friendly and helpful people Just moved here and they were very understanding of my situation Joanne foote made my day and help me open up an account in breeze w ... more

Excellent place to bank. Very progressive and all the benefits of a large bank but still can talk to your banker. Dave and Jaci have been very helpful in helping our busi ... more

Teller Cheryl Gray repeated my account number out loud in the lobby to her boss who was helping her cash my checks. This is a blatant breach of confidentiality. Your pers ... more

Rude and incompetent employees. Tried cashing a check and they wanted a lot of information but the manager couldnt tell me why they needed any of the information. Dont pu ... more

Definitely do not recommend!!!

Glad they finally got a location in Grand Island (for those who work there and can't make it to their hometown branch hours).

Very uneducated loan officers on housing and car loans.

Always hard to get on to on line banking! 45 minutes!

I appreciate interactions in person or via phone are personal and professional. The online and mobile components are easy to use. The ability to mobile deposit checks ... more

Dumpster fire ..stay away

Always very pleasant and quick to help.

Absolutely TERRIBLE customer service. Their employees have no idea what they're talking about including a member of "management" named Christy. My boyfriend lost his debi ... more