FedEx Ground

They specialize in doing the absolute bare minimum. Cannot believe how frustrating it has been to deal with them as a recipient. I didnt choose them, the sender did. They are a sub-carrrier for FedEx and the top -down message is bare minimum customer service.
Jan 14th, 2024

Rather upset to see a FedEx delivery driver merely tossing my package onto my front porch and snapping a picture as if he provided great care and proof of it being so carefully delivered. Not happy to see. See video attached to review. Are we overreacting? I think not.
Dec 15th, 2023

Nov 2nd, 2023

So far I am not a happy camper! I was not home for the first attempt to deliver in the middle of the day. I left a note at 4:45PM the next day because I had an important appointment at 5PM. It turns out this shipment needs a person present to sign for it and I received a Doortag note that said 5PM. I went online and tried to see if I could contact anyone about delivery timing (within a 4 hour window they advertise.) It rejected me and said because the address was a business. I trued to access this site as a business and it said it is a residence! I am still waiting today and the latest update said it is out for delivery "by the end of the day". I have to leave about 6PM and do not have a clue on their "end of day" timing. I am vary frustrated at this point. The phone system will not even get me to a representative, as it is just and AI service.
Aug 12th, 2023

Jun 26th, 2023