Clearwater Credit Union

I have had sub par experiences with Business banking here, unfortunately all in part to daily banking tasks such as deposits etc. Numerous times I am asked my name, and if it's on the bank account. One drive through teller said I was not authorized to sign the back of the check written to my business, the business name needed to be signed on the back of the checks- this conversation turned into a 5 min back and forth as to how illegitimate just signing the business name is and that anyone could do that and cash checks written to my business. Furthermore, I had an experience with a tell who said she did not want to print every single deposit transaction receipt because it was "a lot of work". I hope Clearwater can get it together more so small business banking can be more streamlined. I wish to support locally, however the compounding effect of little weakness in daily operations really is causing me to reconsider my banking needs.
Nov 21st, 2022

These folks are a train wreck. Their IT infrastructure is straight out of 1987; my card and ACH transfers randomly get declined, and CCU always blames the vendor, even if there are several different declined transactions on the same day. Their app is slow and clunky, and the customer service is awful. I was willing to put up with this stuff when they were a small local credit union, but now that they're growing and none of this stuff is improving, I'm working on moving my finances somewhere else.
Nov 1st, 2022

I just opened a new account and I honestly love how Monica treated me. I will only be going to this bank jus to see her. Shes amazing.!
Jul 9th, 2022

Jul 9th, 2022

May 20th, 2022