The UPS Store

This is the second time that I have come to ship an item out before I have to go to work. The first time (about a month ago) I arrived at 7:30 and Carla finally arrived at 7:45 or thereabouts. No comment regarding delay etc. Today 2/26, I arrived at 7:35 and waited until 7:50 before I left. I couldnt wait any longer or I would be late to work. I stopped by the store on my lunch break to ship my package. I mentioned that I had waited this morning and had to leave before someone actually arrived to open up. The young man at the counter said, Oh, sorry. What is your phone number? If staff is unable to arrive for a 7:30 opening, maybe the hours need to be changed. It is a convenience for people to be able to drop packages off before they have to go to work, but my experience is that it isnt working.
Mar 10th, 2024

I went there to ship some boxes, I was the only person in the store and Carla the sales associate was on her phone. When I stepped up to the counter she looked over at me, never acknowledged me but took her conversation off speaker after 5 minutes and proceeded to continue to talk on the phone to, Im assuming a friend, because they were discussing Joyce Meyers and her books as well as a few members of the church they both attend. After standing at the counter for 10 minutes at this point she finally said well I should let you go, I have a customer here. Then as she is getting my shipping labels created, proceeded to answer the store phone and walk away from the transaction to answer questions from the customer who was on the phone. Something that shouldve and couldve taken less than 5 minutes took the better part of 20 minutes. Hopefully this was a one off and this doesnt happen all the time but based on the ease at which she conducted herself, Id say its probably daily behavior.
Dec 21st, 2023

We have gone into this location on two different occasions. Once with a QR code to ship without a box and they refused to send it. We went to another UPS store , scanned the same code and sent it with no problem! The other time they said we needed to find our own box.
Dec 4th, 2023

I was on a road trip on my motorcycle and had bought too many souvenirs and head to send some stuff back home. The lady that helped me at the store was extremely helpful, and was very diligent in making sure that the fragile items were packaged well and they were received unbroken. A++++
Sep 1st, 2023

Great store
Aug 26th, 2023