Enterprise Rent-A-Car

Sandra Gordon _{on Google}

Jan 15th, 2024

Quality, reliability, and affordability

Gaia Butterfly _{on Google}

Dec 28th, 2023

Checking in/picking up rental was fast and easy. The car was clean and new.

Ron Hall _{on Google}

Jul 25th, 2023

Terrible service. The Hamilton office says they are closed for lunch 11am-12pm every day. I had my rental schedule for pick up at noon. The office was closed when I arrived 12:20 and there was a note on the door with a phone number to call. I called and had to leave a message. I called again and finally talked with Joel. He said he was home having lunch and I asked him when he would be back. He told me when I finish my sandwich . He then said it would be 15-20 minutes. The SUV Toyota he had for me was in bad shape. It was filthy dirty. The windshield was covered with dead bugs, the door jams were covered with dirt and the interior was a mess. I asked him why it was so dirty and he said he didnt have time to get it cleaned. He could have at least run it through a car wash. I had to spend my time doing his job.
On the day I was supposed to return the SUV, knowing Joels lack of service, I called his phone and got no answer and had to leave a message asking if he would be the the office at my designated return time. At the office I asked him if he ever returned phone calls. He told me he was busy.
I cant see why Joel has a job. This was very bad customer service for a major company like Enterprise.

Whitney morrison _{on Google}

Jul 13th, 2023

My car was covered in dog hair and dust when I picked it up. It smelled terrible and it had clearly not been cleaned.