Bailey Garage Doors

GO SOMEWHERE ELSE!! LOWEST RATINGS OF ANY GARAGE DOOR COMPANY Poor customer service as they will not call you back as they dont need your business. When you do get them to commit to anything after you put in the effort to call them back repeatedly, they dont tell you if you will be billed or how much it would even be. Only went to them because their name was on the doors that were poorly installed and never checked for proper alignment.
Mar 30th, 2024

Sam, the Bailey door installer was courteous and efficient. He finished the job ahead of schedule. Im very happy with the garage doors!!
Oct 2nd, 2023

Dec 11th, 2022

Matt is AMAZING !!! I recommend Bailey garage doors and have used them for new installation as well as repairs. Matt is always prompt and friendly, even after hours when the garage door wont go down.
Dec 10th, 2022

I don't typically leave reviews, positive or negative. However, the customer service from Bailey Doors has been particularly terrible which I felt was worth mentioning. I purchased 4 high end doors from Bailey Doors to the tune of nearly $50k. The CHI Doors are great, no complaints there. However, the installers failed to get the Doors centered in the opening on 3 of 4 doors and it was off by nearly 1" on all of them. Very frustrating when the opening was framed perfectly plumb, level and square. No excuse for that. Then the door seals leaked badly at the sides of the Doors. Bailey's solution- ask the customer to drive 2 hours to pickup the new seals and install them myself. Beyond that, switches and motors failed to operate in the weeks and months following the door installation. I have called and left several messages, voicemails etc over the course of a few months and can't get a single callback. No calls, no voicemails, no emails, nothing. Very poor customer service in my opinion and I would certainly not use them again nor would I recommend them.
Feb 12th, 2024