U.S. Bank Branch

Jared Coffey _{on Google}

Mar 7th, 2024

Ive been banking at this branch for years now Today on Feb 28, 2024 I visited this branch to withdraw some cash from my personal checking account I chose too conduct my business in the lobby over the ATM When it comes to my hard earned money, I prefer dealing with people directly over the convenience of a machine I have a strong union workforce background and I wholeheartedly believe in job security and a strong human workforce...
When I walked into the lobby on this day, I was greeted by Kelsey Wickam and Kaylyn Stogsdill with smiles Kelsey referred to me by name from memory and we all exchanged pleasantries while I was assisted to satisfaction Ive also had great transactions with Stefanie Durham and Chelsea Clark-Dameron I dont understand where all these negative reviews are coming from regarding this branch
Remember, theres bad apples in every batch, However there typically removed with time Give these ladies a chance, you wont be disappointed! The only mild complaint I have is I wish this branch had some kind of weekend lobby hours worked into there availability moving forward... See you next time! - J.Coffey

Makayla Hamilton _{on Google}

Mar 3rd, 2024

Very unprofessional, they threw away my $100 change order and instead of apologizing, they made it seem as if it was my fault that they threw it away because it was in a slip? The older lady in the drive thru is always rude, never greets people, and continues to mess up. Dont come here unless you want unprofessional and incompetent workers handling your money.

Taylor Johnson _{on Google}

Oct 23rd, 2023

Us bank closed my account on me almost a year ago and I work all over the country and to cash my check which is only payable from US Bank and am sitting here for close to an hour waiting to get my cash while they wait for approval
Manager showed up at the perfect time

Kevin F _{on Google}

Jul 4th, 2023

Nolonger shows an ounce of urgency or any appreciation of you as a customer