U.S. Bank Branch

I usually show grace to businesses and rarely show up in google to review. Now, this US Bank branch is not very efficient i dont think. The employees there have not been able to answer a simple question about a couple accounts. Nothing complicated at all and I have to ask for the manager, who have never been available for the at least three times I was there and asked for her. Today I just walked away from that branch knowing that I cant go there any more if i need professional service. ( Also calling customer service has become a jock in US Bank. They will give you a phone right for hours without answers, if you let them. I used to admire US Bank professionalism, but now days very often is a struggle to do business with them. My company is growing fast and i cant see a future with them if they keep going down this way.
Feb 24th, 2024

All the US banks were closed but the google maps said this one would be open so I finally got there far from home needing money and they're closed. It's only 1/2" of snow!!! I mean, if banks in Washington state closed for that they'd only be open half the year! I was able to drive 20 miles there in a rear wheel drive corvette. They had no reason to close. If we can't even have one branch open there is a problem. Going to stop using this bank after many years. Closing accounts asap
Jan 17th, 2024

All the US banks were closed but the google maps said this one would be open so I finally got there far from home needing money and they're closed. It's only 1/2" of snow!!! I mean, if banks in Washington state closed for that they'd only be open half the year! I was able to drive 20 miles there in a rear wheel drive corvette. They had no reason to close. If we can't even have one branch open there is a problem. Going to stop using this bank after many years. Closing accounts asap
Jan 11th, 2024

Oct 25th, 2023

I usually show grace to businesses and rarely show up in google to review. Now, this US Bank branch is not very efficient i dont think. The employees there have not been able to answer a simple question about a couple accounts. Nothing complicated at all and I have to ask for the manager, who have never been available for the at least three times I was there and asked for her. Today I just walked away from that branch knowing that I cant go there any more if i need professional service. ( Also calling customer service has become a jock in US Bank. They will give you a phone right for hours without answers, if you let them. I used to admire US Bank professionalism, but now days very often is a struggle to do business with them. My company is growing fast and i cant see a future with them if they keep going down this way.
Feb 16th, 2024