Sheraton Westport Chalet Hotel St. Louis

Apr 6th, 2024

Im amazed this place has so many 5 star reviews. My first room had a HEAVILY stained comforter, and many body hairs all over the sheets and pillows, it was absolutely disgusting. The front desk was really nice and quickly got me a new room which was much cleaner. However, the new room had the following issues: lamp made loud buzzing sound and usb port was broken, toilet seat didnt stay up, silverfish on the walls, water stained ceiling in several areas, A/C unit always set to 63 and reset itself to that when changing the temperature, very outdated decor thats in very rough shape, tv that looks like it was made in 2006, stained carpet. $223 for a night here is an absurd price to pay, luckily I was here for a work trip otherwise Id ask for a refund. All the employees were very nice, but this place is in desperate need of a massive makeover.
Mar 24th, 2024

Mar 21st, 2024

Uncomfortable
Mar 20th, 2024

it was a really nice place to stay! the room was very nice and the staff were very helpful and kind. the surrounding area isn't the most walkable, but it's manageable. Nearby activities: there is a big plaza area, I'd imagine it'd be very lively, but when I went there was construction so it was quite dead. Walkability: there are SOME sidewalks around but the vast majority of it you'll need to just walk across roads :(
Mar 18th, 2024