Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.6 - (176 reviews)
152
5
3
3
13
Read Our 176 Reviews

Chamber Rating

Verified Member
4.6 - (176 reviews)
152
5
3
3
13
  • Jasmina Muhtarevic


    Mar 8th, 2024

  • Danni B.

    350 and plus another 50 (if you have a co-application) to tell you no. Do not recommend applying here.
    Feb 19th, 2024

  • Aurdie Murphy

    In the heart of downtown STL, a couple of minutes from the Arch, with lots if great places to eat neat by, also nice amenities with indoor parking, & the assistant manager Katie is a huge plus to the property
    Feb 7th, 2024

  • Florece Williams

    I must say living at The Laurel Apartments Is one of the better locations downtown. Inside the building is another story from management, making their own rules going against what the lease states to having a running joke in office about tenants not having hot water for months Ive attached pictures so you can see the subject line states HOT SHOWERS FOR EVERYONE! Some people receive gift cards for the inconvenience other people did not, no one got any compensation for rent. I had an issue in my apartment and I asked to switch units which states we can in our lease I had a french fry paper catch on fire in my microwave also, I had a shortage in my light and I kept having static electricity with everything I touched, even if I touched my dog . I had to demand that an electrician come to my unit and was denied being able to switch units they made up some excuse, I am still dealing with issues in my apartment My kitchen hot water has not been fixed. Still takes over 10 minutes for it to get hot so I keep pot on my stove so I can boil water, to hurry up the process so I can have hot water to wash my dishes. I noticed the units I was looking at they rented two out of three them so one is still on the market till this day, but they raised the price it. There are some racial issues going on as well if I reach out to management, they will have leasing consultant to call me or email me and it looks like since were the same race thats acceptable to them for her to deal with me instead of one of the managers Other issues in the building the floors are horrible. They will not put new carpet down on the whole floor only in front of the elevators ,but not the entire floor. They sent an email stating how the office is getting new flooring, they will not paint where they had the walls open at when the pipes burst and this is what we have to walk by every day and not to mention when you have company your guests are looking at the horrible conditions. When you are in the parking garage, you are looking at trash overflowing in a trashcan theres a hole in the wall, foot prints on the wall and its dirty they will not even power wash the garage will not change the lighting in the garage, but people were paying a minimum of $145 and up for parking. They treat this building as a business. This is where people live. The office should be the last priority of getting anything when the building is in horrible conditions. Ive been told that management walk the building daily , I cant believe this to be true and if so they do not care. Dog park is always dirty have to call the office about there is a large window that they can look out and see it. I have enclosed pictures for viewing If anything else comes to mind, I will put out another review
    Mar 24th, 2024

  • Emily Ann

    I liked living here. I moved to be closer to family, but I would have happily renewed my lease if that wasnt the case. The apartment building was kept clean, the maintenance team was responsive, and management clearly worked to add value to living here from get togethers and events. The courtyard and gym areas were really well maintained and kept up to date. Everything just felt upscale without being too stuffy or too trendy. Security was not an issue. I lived alone, and I got locked out of my apartment and even the third party locksmith that I called couldnt get in. Maintenance worked with me and I was able to get back in with no issues. Management will also increase security if there is an influx of people at the Dome which is nice. During my lease, there were issues with the water being off for a few days. Even if it was unavoidable, management was very communicative and worked with the nearby hotel to help us with other accommodations if we needed it. The only complaint I have is there there were recurring issues with the elevators my entire lease and the parking garage is a tight fit. If youre driving anything larger than a compact SUV, its going to be a tough time. The third party that manages the garage is really helpful in finding a spot that works for your car. There are also other parking garages close by.
    Feb 17th, 2024

Read Our 176 Reviews

About
The Laurel Apartments

Welcome to The Laurel Apartments! Located in the heart of Downtown St. Louis at The Mercantile Exchange, our high-rise community is the pinnacle of luxury urban living. Our upscale apartments offer incredible amenities, high-end finishes and breathtaking views of the surrounding city. Our 1- & 2-bedroom floorplans feature ten-and-a-half foot ceilings, vinyl plank flooring, gourmet kitchens and new oak cabinetry. The Laurel is pet-friendly and smoke-free. Schedule your tour today to see why our community should be your next home.

Contact Info

Questions & Answers

Q What is the phone number for The Laurel Apartments?

A The phone number for The Laurel Apartments is: (844) 982-3105.


Q Where is The Laurel Apartments located?

A The Laurel Apartments is located at 622 North 7th Street, Saint Louis, Missouri 63101


Q What is the internet address for The Laurel Apartments?

A The website (URL) for The Laurel Apartments is: https://www.thelaurelstlouis.com


Q What days are The Laurel Apartments open?

A The Laurel Apartments is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is The Laurel Apartments rated?

A The Laurel Apartments has a 4.6 Star Rating from 176 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
The Laurel Apartments

Overall Rating

Overall Rating
( 176 Reviews )
152
5
3
3
13
Write a Review

Jasmina Muhtarevic on Google

image

Business Response on Google Mar 11th, 2024
Hello Jasmina, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

Danni B. on Google

image 350 and plus another 50 (if you have a co-application) to tell you no. Do not recommend applying here.

Business Response on Google Feb 16th, 2024
Hi Danni. The $300 Admin fee is refundable when an application is denied; your refund has been initiated and you have been notified of this. The $50 application fee is non-refundable, as disclosed before you applied, along with the criteria for approval. Please reach out if there’s anything else we can help you with. Thanks again.

Aurdie Murphy on Google

image In the heart of downtown STL, a couple of minutes from the Arch, with lots if great places to eat neat by, also nice amenities with indoor parking, & the assistant manager Katie is a huge plus to the property

Business Response on Google Mar 2nd, 2024
Hi Aurdie, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Florece Williams on Google

image I must say living at The Laurel Apartments Is one of the better locations downtown. Inside the building is another story from management, making their own rules going against what the lease states to having a running joke in office about tenants not having hot water for months Ive attached pictures so you can see the subject line states HOT SHOWERS FOR EVERYONE! Some people receive gift cards for the inconvenience other people did not, no one got any compensation for rent. I had an issue in my apartment and I asked to switch units which states we can in our lease I had a french fry paper catch on fire in my microwave also, I had a shortage in my light and I kept having static electricity with everything I touched, even if I touched my dog . I had to demand that an electrician come to my unit and was denied being able to switch units they made up some excuse, I am still dealing with issues in my apartment My kitchen hot water has not been fixed. Still takes over 10 minutes for it to get hot so I keep pot on my stove so I can boil water, to hurry up the process so I can have hot water to wash my dishes. I noticed the units I was looking at they rented two out of three them so one is still on the market till this day, but they raised the price it. There are some racial issues going on as well if I reach out to management, they will have leasing consultant to call me or email me and it looks like since were the same race thats acceptable to them for her to deal with me instead of one of the managers Other issues in the building the floors are horrible. They will not put new carpet down on the whole floor only in front of the elevators ,but not the entire floor. They sent an email stating how the office is getting new flooring, they will not paint where they had the walls open at when the pipes burst and this is what we have to walk by every day and not to mention when you have company your guests are looking at the horrible conditions. When you are in the parking garage, you are looking at trash overflowing in a trashcan theres a hole in the wall, foot prints on the wall and its dirty they will not even power wash the garage will not change the lighting in the garage, but people were paying a minimum of $145 and up for parking. They treat this building as a business. This is where people live. The office should be the last priority of getting anything when the building is in horrible conditions. Ive been told that management walk the building daily , I cant believe this to be true and if so they do not care. Dog park is always dirty have to call the office about there is a large window that they can look out and see it. I have enclosed pictures for viewing If anything else comes to mind, I will put out another review

Business Response on Google Mar 30th, 2024
Hi Florece Williams, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us is not a positive one. We worked diligently to remedy the boiler situation, which we took very seriously. We are happy to say that it has been completely resolved, despite numerous setbacks. The water due to the extreme bitter cold caused significant cosmetic damage to the ceilings and walls. We have communicated with all residents the schedule to get all areas repaired and looking like they are supposed to. The office repairs were on the schedule and became a priority when we discovered a water leak from the hotel side due to the ongoing repairs. Again, this was an unfortunate situation which affected everyone, and we are so happy to be on the other side of it. The Dog park is picked up daily; we also rely on our residents to pick up after themselves and their pets. Garbage is removed daily from the building. Garage trash cans are put out for the convenience of residents and are checked three times a week. The garage lights have been replaced with the exception of a few remaining bulbs on the first floor, which are underway. Finally, the hot water is fixed. If you are experiencing hot water issues, please submit a work order so that this can be checked. Thank you again for taking the time to leave a review. Please let us know if you have any questions or concerns moving forward.

Emily Ann on Google

image I liked living here. I moved to be closer to family, but I would have happily renewed my lease if that wasnt the case. The apartment building was kept clean, the maintenance team was responsive, and management clearly worked to add value to living here from get togethers and events. The courtyard and gym areas were really well maintained and kept up to date. Everything just felt upscale without being too stuffy or too trendy.
Security was not an issue. I lived alone, and I got locked out of my apartment and even the third party locksmith that I called couldnt get in. Maintenance worked with me and I was able to get back in with no issues. Management will also increase security if there is an influx of people at the Dome which is nice.
During my lease, there were issues with the water being off for a few days. Even if it was unavoidable, management was very communicative and worked with the nearby hotel to help us with other accommodations if we needed it.
The only complaint I have is there there were recurring issues with the elevators my entire lease and the parking garage is a tight fit. If youre driving anything larger than a compact SUV, its going to be a tough time. The third party that manages the garage is really helpful in finding a spot that works for your car. There are also other parking garages close by.

Business Response on Google Feb 14th, 2024
Hello Emily, we appreciate you taking the time to leave us this feedback. Please contact us at (314) 707-4071 so we can work with you to make this right.

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Overall Rating

Overall Rating
( 176 Reviews )
152
5
3
3
13

Write a Review

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