Valvoline Express Care

Quick and stress free
Apr 9th, 2024

Apr 7th, 2024

I wanted just a oil change on my classic Cadillac and I had gone before and had no issues but this time was the worst experience and I will not be returning or recommending unless you don't care about your vehicle. I said I didn't want my air filter checked and they took apart my intake to apparently get the oil filter off which was not necessary to do with that my intake was not put back properly not sealed against my throttle body, over tightened the 30 year old plastic screw for the intake and I couldnt get it off to fix the seal till I got home with pliers which isn't needed because it's supposed to be by hand. The tube between the filter and throttle body was not put back in place and he struggled enough to make the vehicle move and me feel like he was going to break it. My wire harness was leaning on my exhaust and started to melt luckily I stopped immediately afterwards to check their work also they stripped the screws for the filter box by using a power drill instead of by hand. Was not being careful setting his power drill on my sight shield/grill and left oil spots on it too. And also left oily black hand prints on my hood and fenders and I had just cleaned my car before I went. Was livid after I stopped to check and will not be back.
Apr 7th, 2024

Called for a price quote for an oil change, and the guy I spoke to was rude as can get to me! No need to get rude especially asking questions sir, good way to run business away. You can forget about me coming in and giving you any business, I'll find someone else with a better attitude towards their customers.
Mar 26th, 2024

Very fine people!
Mar 26th, 2024