KCFiber / liNKCity

Unreliable Internet with terrible customer service. The technician did a sketchy install that ran through a couple of interconnects and promised that they would run a direct cable to our suite if we had any problems. We had problems and they refused to fix the terrible install. It was down all the time and they did not care. Use a professional Internet service if you are a business!!!!
Apr 8th, 2024

Excell provider of superior fiber based internet to the home in North Kansas City!
Oct 4th, 2023

My wifi went down to all devices & I called Tech Support. I am not tech savvy by any means..lol Spoke to a gr8 person named Becca who was kind & patient & walked me through solving the problem!! Thank you!! 8/18/23 Yess! Thought I'd be w/o TV all HOT wknd. Mike was able to come by & fix things!! Yay!!! Thank you sooo much!!
Aug 17th, 2023

Internet is down at work, their number wont ring and their website wont load (on my phone connected to my home wifi). My boss went by the building at 815am today and no kc fiber employees showed up
Jun 13th, 2023

KCFiber is an excellent ISP and a shining example of what municipal internet service should look like. I work from home, and in 4 years of service with them there has been exactly one unplanned outage. This outage was due to a thunderstorm causing an electrical outage across parts of NKC; a service failing of the electrical company if anything. Service was restored quickly as soon as Evergy was able to restore electrical service to the affected areas. KCFiber offers FREE Gigabit internet after a one-time setup fee. This has saved us thousands of dollars over Google Fiber or any other provider. Additionally, they do not force you to use their own equipment like some of the other providers. For anyone experiencing issues with their WiFi please understand that these issues are most likely related to the local equipment inside of your home and NOT the ISP. I would strongly suggest using your own equipment and making sure that the equipment you use is appropriate for your home. As an analogy, you wouldn't blame the electric company when your electrical devices trip your circuit breaker-- likewise you shouldn't blame the ISP for issues with your Wireless Router. The speeds are incredible-- KCFiber provides Gigabit speeds for BOTH upload and download while most ISPs only provide Gigabit for download only while throttling upload speeds to a fraction of that. True 1Gb upload and download is rare and makes a ton of difference in usability. I have had my house wired for ethernet and have no fewer than 16 hard-wired devices and 30-40 wireless clients connected simultaneously and have never even come close to maxing out the gigabit throughput, even while streaming 4k video on several devices and hosting multiple websites. For the technically inclined, while KCFiber does not offer residential static IP addresses as a service, I have had the same external IP address for 4 years, so it may as well be static. KCFiber does not block port forwarding like many other ISPs making it easy to host your own websites and services, or forward ports for online gaming. The few times I needed to call KCFiber, the on-call technicians were knowledgeable and professional, even at 8pm at night. All in all, this ISP has been the best I have ever used. North Kansas City should be proud to offer such a great service for the residents here and to do so at no cost to homeowners. Please support this local ISP to make sure that the city does not allow Google/Comcast/ATT to takeover. For privacy, speed, cost and reliability, we would all be much worse off with them as opposed to KCFiber.
Jun 18th, 2023