HCA Midwest Healthcare at Home - Kansas City

I've received amazing care from my Brookdale Home Health Team from October 2020 until November 2021 when I was discharged. I believe my nurse Karin saved my life twice. My OT nurse Nicole was so helpful in my getting a wheelchair and hospital bed and ensuring that they were set properly for my height and needs. Adrienne, my physical therapist was so thorough and guided me on each exercise with kindness and firmness. I thank them for their time and knowledge as well as their caring and compassion.
Dec 12th, 2021

Oct 28th, 2021

FIRED!!! !!! THEY LIKE TO CALL THE STATE OF MISSOURI IF YOU SMOKE A CIGARETTE IN YOUR OWN HOME LOL! THEN WHEN THEY SHOW UP EARLY AND BEAT ON THE DOOR AND YOUR TIRED THEY CALL OUR FAMILY MEMBER AND CLAIM YOU ARE STEALING PAIN MEDS FROM YOUR OWN MOTHER? I HOPE YOU'RE READING THIS REVIEW🖕 THE STATE OF MISSOURI VISITED AND FOUND EVERYTHING TO BE FINE! MAKING FALSE REPORTS OF ELDER NEGLECT OR ABUSE SHOULD BE A CRIME AND THE PARTY THAT MAKES THEM SHOUL BE WOMAN OR MAN ENOUGH TO PROVIDE THEIR NAME INSTEAD OF PLAYING ANNOMOUS GAMES...
Jun 30th, 2019

I had the very best of care, all of the staff of all the department's were very caring and helpful.,
Jan 1st, 2019

Physical therapist was continually putting down the PT care/instruction I'd received at KU Med. She mentioned to me twice how important their 5 star rating was and provided me courses of action to take instead of giving them anything other than a 5 rating. Upon release, the hospital had requested PT and home healthcare nurse. This lady said having a nurse was a waste of time. She stated all the nurse does is take your blood pressure and she was more than capable of doing that. So, on her own, she cancelled the nurse..except for the bandage changing. PT didn't show up. I called and after much back peddling the lady said my Dr had not responded back to the physical therapist for therapy to continue. Surprise, surprise. ..the Dr's office has never received a request from Brookdale for my PT continuation. Don't put yourself through this drama. Now maybe the problem is just the PT supervisor. .lord, it was very important I knew she was a supervisor. Maybe everyone else is professional at Brookdale. But that was not my experience.
Aug 23rd, 2017