U.S. Bank Branch

Allen Lanham _{on Google}

Nov 30th, 2023

Absolute worst bank I've ever used. They like to Return checks you deposited in the atm bc your signature wasn't perfect and you can never reach anyone when you call and it takes forever to get anything done.. As a business owner who pays payroll I cannot have my deposits randomly sent back to my customers bc my bank doesn't like my signature after years with them. I'll be moving to another bank the very moment I get enough time to do so. This bank should be out of business.

Lori Holley _{on Google}

Nov 19th, 2023

Unfortunately i had to give then one star just to do a review.Had to call Carthage US Bank to get the answer to a question ive tried to get for a week from this and other joplin locations about a transaction at their atm.Told me to call the actual company for the debit card itself.

Glenda Black _{on Google}

Dec 1st, 2022

Been with US Bank for many years even when it was Mercantile Bank, and a few other names.
They've always done good by us.
They've made mistakes, as have we.
We always work well together and they take care of our needs.

Linda Wells _{on Google}

Nov 9th, 2022

If I could give them negative stars I would. I have a trust set up with them. They are extremely hard to work with. They could care less about your needs. I have been dealing with them for years now and only way to take my trust out of their bank is to take them to court and they threatened me with tieing it up in probate if I tried to do that and then I would get nothing until court was done and that could take years so I'm told.