Chamber of Commerce

      UMB Bank (with drive-thru services)

      ( 45 Reviews )

      UMB Bank (with drive-thru services)
      • 16900 E Gudgell Rd
        Independence, MO 64057
      •   816-350-7100
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      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (45 reviews)
      31
      4
      2
      1
      7
      Read Our 45 Reviews

      Chamber Rating

      4.1 - (45 reviews)
      31
      4
      2
      1
      7
      › ‹
      • Scof 1945

        The branch employees and service are excellent, but the bank's security system is flawed. They cancelled without notice a routine online transfer of $1000 to my credit union.
        Mar 6th, 2024

      • Dawn Green


        Mar 2nd, 2024

      • Robyne Warburton

        Samantha made my day today! A great bank teller and made us feel like family. She checked off all my boxes when it comes to what I look for in a banking relationship. Proffesionalisim, respect, puntuality, speed, all the atributes a customer can ask for. 10 out of 10.
        Feb 23rd, 2024

      • Carol Beem


        Feb 19th, 2024

      • Bug

        If I could give them zero stars I would they constantly steal my money and then charge me an over draft and the amount. I dont have money to pay my bills because of this I talked to them and told them there was a error going on they blamed the company that was supposed to give me a refund witch I have had proof they didnt take the refund back Umb sucks I would not recommend. They are at fault and they only care to help you if you are white. I owe for there mistake. I even gave them proof they did not care. Or to help me then they charge me an over draft fee I am definitely switching banks they also the manager named Alice R at Gudgell is very rude and the guy teller that works there also is rude. Every other month the eye steal from me and lie and say I go over draft when I have not and they know this. They tell me money is available for me to withdraw then I also go negative because it is t there i am done with this bank. Now I know what to do & who to complain about them to
        Mar 5th, 2024

      Read Our 45 Reviews

      About
      UMB Bank (with drive-thru services)

      UMB Bank (with drive-thru services) is located at 16900 E Gudgell Rd in Independence, Missouri 64057. UMB Bank (with drive-thru services) can be contacted via phone at 816-350-7100 for pricing, hours and directions.

      Contact Info

      •   816-350-7100

      Questions & Answers

      Q What is the phone number for UMB Bank (with drive-thru services)?

      A The phone number for UMB Bank (with drive-thru services) is: 816-350-7100.

      Q Where is UMB Bank (with drive-thru services) located?

      A UMB Bank (with drive-thru services) is located at 16900 E Gudgell Rd, Independence, MO 64057

      Q What is the internet address for UMB Bank (with drive-thru services)?

      A The website (URL) for UMB Bank (with drive-thru services) is: https://locations.umb.com/mo/independence/independence-gudgell-branch-and-atm-145.html?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib

      Q How big is UMB Bank (with drive-thru services)?

      A UMB Bank (with drive-thru services) employs approximately 20+ people.

      Q What days are UMB Bank (with drive-thru services) open?

      A UMB Bank (with drive-thru services) is open:
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM

      Q How is UMB Bank (with drive-thru services) rated?

      A UMB Bank (with drive-thru services) has a 4.1 Star Rating from 45 reviewers.

      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      UMB Bank (with drive-thru services)

      Overall Rating

      Overall Rating
      ( 45 Reviews )
      31
      4
      2
      1
      7
      Write a Review

      Scof 1945 on Google

      image The branch employees and service are excellent, but the bank's security system is flawed. They cancelled without notice a routine online transfer of $1000 to my credit union.

      Business Response on Google Mar 14th, 2024
      Thank you for bringing this to our attention, Scof 1945. We sincerely appreciate your feedback, and we’re sorry for the inconvenience this has caused you. We’d love the opportunity to hear more from you about this issue. Please visit https://www.UMB.com/contact-us to find options to either email or call us, and we’d be very happy to help you. – The UMB Team

      Dawn Green on Google

      image

      Business Response on Google Feb 27th, 2024
      Hello Dawn Green, Thank you so much for the 5-star review! We genuinely value your feedback and are excited to hear you’d recommend our services. We want every customer experience to be stellar, and hope that you’ll share your experience with your friends and family! We look forward to seeing you again soon. – The UMB Team

      Robyne Warburton on Google

      image Samantha made my day today! A great bank teller and made us feel like family. She checked off all my boxes when it comes to what I look for in a banking relationship. Proffesionalisim, respect, puntuality, speed, all the atributes a customer can ask for. 10 out of 10.

      Business Response on Google Feb 24th, 2024
      We appreciate you taking the time to share these kind words with us, Robyne Warburton. We want every customer interaction to be exceptional, so it’s great to hear that you had such a positive experience with our branch. Your feedback is valuable to us, and we’re excited to hear you would recommend our services. Thank you for being a UMB customer! – The UMB Team

      Carol Beem on Google

      image

      Business Response on Google Mar 18th, 2023
      Hello Carol Beem! Thank you so much for taking the time to leave this complimentary review of our UMB branch. We truly value your feedback and are excited to hear you would recommend our services. We strive to provide the unparalleled customer experience for every customer. We really appreciate your business and hope you have a great day! – The UMB Team

      Bug on Google

      image If I could give them zero stars I would they constantly steal my money and then charge me an over draft and the amount. I dont have money to pay my bills because of this I talked to them and told them there was a error going on they blamed the company that was supposed to give me a refund witch I have had proof they didnt take the refund back Umb sucks I would not recommend. They are at fault and they only care to help you if you are white. I owe for there mistake. I even gave them proof they did not care. Or to help me then they charge me an over draft fee I am definitely switching banks they also the manager named Alice R at Gudgell is very rude and the guy teller that works there also is rude. Every other month the eye steal from me and lie and say I go over draft when I have not and they know this. They tell me money is available for me to withdraw then I also go negative because it is t there i am done with this bank. Now I know what to do & who to complain about them to

      Business Response on Google Feb 10th, 2024
      Hi Bug, Thank you for leaving a review. What you've described is not the type of experience we aim to provide our valued customers like yourself. We’re very sorry this is what you encountered. Your feedback is important to us, and we’d like the chance to show you that we care. We’d love the opportunity to hear more from you about your recent visit. Please visit https://www.UMB.com/contact-us to find options to email or give us a call. – The UMB Team
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 45 Reviews )
      31
      4
      2
      1
      7

      Write a Review

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