Mercy Behavioral Health - St. Louis

Mercy Behavioral Health - St. Louis
Yext Power Listing.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM

Chamber Rating

Verified Member
2.2 - (39 reviews)
11
1
0
1
26
Read Our 39 Reviews

Chamber Rating

Verified Member
2.2 - (39 reviews)
11
1
0
1
26
  • Mr. B

    Please stay away from here,the staff just drug up the patients and make them lay down to keep from doing the job that are supposed to, if you don't want to work psych then don't go into the field, my daughter is turning into a zombie in there and I think we can do better at home at least we do love her......definitely more than I can say for the for the pill pushers
    Mar 24th, 2024

  • Roger Wiersma

    I was given a drug that closed up my throat. I was told that I was delusional for trying out for America's Got Talent and going on tour wiith Michael Buble. I missed all that the summer of 20222. Just because I have a husband that mistreats doesn"t mean my husband and the main psychiatrist needs to kill me off with their medication saying I am delusional for having Catholic beliefs and going on audtions for a talent agency of Michael Buble. and America's Got Talent. you dont give medicine to someone who has a sever allergic reaction of lock jaw and breathing throat issues. No stars for this hospital had to go to court was forced to wear hand cuffs and shackled.
    Mar 22nd, 2024

  • Jennifer Duncan

    Terrible experience for our teenage son dealing with suicidal thoughts. They tried to act like they would help our son and follow also follow court order since we have 100% medical decision making and are the primary custodial care giver. They kept our son for 10 days. They said they would call us everyday they did not; we were the ones calling. Inconsistent care with different people nearly daily. Then according to court order he had to be released to us and they called the other parent with only visitation rights. She drove into the parking lot as we are trying to leave with our son and took him. The hospital refused to help us. Again she has withheld our son from us from over a month. He has not taken his meds, not been to outpatient therapy, or counseling due to the the unethical incompetent practices of the hospital. We have a court case and are awaiting trial. Dont trust them with your children and go somewhere else! Run as fast as you can! I recommend St Louis childrens hospital!
    Jun 29th, 2023

  • Evelyn Kovac

    I went in with suicidal ideation related to a lack of finances and stayed in the covid inpatient facility. Though the treatment there was decent its taken over a week to get leave of absence paperwork filled out costing me more money, due to being unable to go to work. Everyone keeps saying theyll either speak to someone and call me back, transfers me to another department or says another department will handle the paperwork. Its negligent and lazy. H.R. from my employer said anyone from my care team or any nurse on site is fine, but nothing gets down. Its just empty promises.
    Mar 1st, 2023

  • Maggie Gough

    I was an emergency admit to the inpatient program. I spent 24 hours in the ER after signing myself in for 48 hrs, I was kept for 72 hours. I asked the nurse practitioner who gave me the paperwork if I would be released in 48 hours if I signed the paperwork, and they said yes. They did not inform me that they could keep me in the hospital for however long they decided was fitting, they also neglected to tell my family this and lied to us multiple times. When I was admitted a nurse told me You do not deserve rights because you wanted to kill yourself. During my stay in the ER ward, my room was not clean, with stains and dirt on the walls and floor, they also neglected to feed me the first night I was there, and when they did remember to feed me they never took the trays back and left them piling up in the corner of the room. I was rarely checked on during shift changes. They transferred me to the psych ward and I immediately was given sleeping medication right off the bat without speaking to or seeing a doctor. When I did see a doctor they overmedicated me putting me on 5 times the dose of the previous time I had been prescribed these medications. I spent my time in the psychiatric ward, over-medicated, sedated and I felt like a zombie. The therapy within the psychiatric ward was not helpful, they did not talk about any issues or feelings anyone was dealing with and simply distracted patients for fifteen minutes. My room in the psychiatric ward was also dirty, I even found an old pill on the ground of my room, which I had to flush down the toilet out of fear they would accuse me of not complying with taking medications. The nurses for the most part were unhelpful with one feeding into the delusions of a patient with schizophrenia and starting verbal arguments with patients. This was not a helpful experience, I came to get help and in return, my dignity was stripped from me and I was treated like a prisoner. Staying in this psych unit traumatized me more than helping me. Please for the love of god, do better.
    May 13th, 2023

Read Our 39 Reviews

About
Mercy Behavioral Health - St. Louis

Mercy Behavioral Health - St. Louis is located at 615 S. New Ballas Road in Creve Coeur, Missouri 63141. Mercy Behavioral Health - St. Louis can be contacted via phone at (314) 251-4845 for pricing, hours and directions.

Contact Info

Images

Questions & Answers

Q What is the phone number for Mercy Behavioral Health - St. Louis?

A The phone number for Mercy Behavioral Health - St. Louis is: (314) 251-4845.


Q Where is Mercy Behavioral Health - St. Louis located?

A Mercy Behavioral Health - St. Louis is located at 615 S. New Ballas Road, St. Louis, Missouri 63141


Q What is the internet address for Mercy Behavioral Health - St. Louis?

A The website (URL) for Mercy Behavioral Health - St. Louis is: https://www.mercy.net/practice/mercy-behavioral-health-st-louis?utm_source=extended&utm_medium=organic_search&utm_campaign=yext&utm_term=East&utm_content=website&y_source=1_MTI5OTYxMDgtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Mercy Behavioral Health - St. Louis open?

A Mercy Behavioral Health - St. Louis is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM


Q How is Mercy Behavioral Health - St. Louis rated?

A Mercy Behavioral Health - St. Louis has a 2.2 Star Rating from 39 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM

Ratings and Reviews
Mercy Behavioral Health - St. Louis

Overall Rating

Overall Rating
( 39 Reviews )
11
1
0
1
26
Write a Review

Mr. B on Google

image Please stay away from here,the staff just drug up the patients and make them lay down to keep from doing the job that are supposed to, if you don't want to work psych then don't go into the field, my daughter is turning into a zombie in there and I think we can do better at home at least we do love her......definitely more than I can say for the for the pill pushers

Business Response on Google Mar 30th, 2024
We’d like to learn more about your experience. Please email us at [email protected] with details and your contact information. After we receive your email, we can put you directly in touch with our team.

Roger Wiersma on Google

image I was given a drug that closed up my throat. I was told that I was delusional for trying out for America's Got Talent and going on tour wiith Michael Buble. I missed all that the summer of 20222. Just because I have a husband that mistreats doesn"t mean my husband and the main psychiatrist needs to kill me off with their medication saying I am delusional for having Catholic beliefs and going on audtions for a talent agency of Michael Buble. and America's Got Talent. you dont give medicine to someone who has a sever allergic reaction of lock jaw and breathing throat issues. No stars for this hospital had to go to court was forced to wear hand cuffs and shackled.

Business Response on Google Mar 29th, 2024
Roger, we’d like to learn more about your experience. Please email us at [email protected] with details and your contact information. After we receive your email, we can put you directly in touch with our team.

Jennifer Duncan on Google

image Terrible experience for our teenage son dealing with suicidal thoughts. They tried to act like they would help our son and follow also follow court order since we have 100% medical decision making and are the primary custodial care giver. They kept our son for 10 days. They said they would call us everyday they did not; we were the ones calling. Inconsistent care with different people nearly daily. Then according to court order he had to be released to us and they called the other parent with only visitation rights. She drove into the parking lot as we are trying to leave with our son and took him. The hospital refused to help us. Again she has withheld our son from us from over a month. He has not taken his meds, not been to outpatient therapy, or counseling due to the the unethical incompetent practices of the hospital. We have a court case and are awaiting trial. Dont trust them with your children and go somewhere else! Run as fast as you can! I recommend St Louis childrens hospital!

Business Response on Google Jun 23rd, 2023
Jennifer, thank you for bringing your family’s experience to our attention. Please email us at [email protected] with your contact information and a member of our team will contact your family directly.

Evelyn Kovac on Google

image I went in with suicidal ideation related to a lack of finances and stayed in the covid inpatient facility. Though the treatment there was decent its taken over a week to get leave of absence paperwork filled out costing me more money, due to being unable to go to work.
Everyone keeps saying theyll either speak to someone and call me back, transfers me to another department or says another department will handle the paperwork. Its negligent and lazy. H.R. from my employer said anyone from my care team or any nurse on site is fine, but nothing gets down. Its just empty promises.

Business Response on Google Nov 17th, 2022
Evelyn, we’re sorry to hear about your experience. Please email us at [email protected] with any details you would like to share and your contact information. We will have a member of our team reach out to you.

Maggie Gough on Google

image I was an emergency admit to the inpatient program. I spent 24 hours in the ER after signing myself in for 48 hrs, I was kept for 72 hours. I asked the nurse practitioner who gave me the paperwork if I would be released in 48 hours if I signed the paperwork, and they said yes. They did not inform me that they could keep me in the hospital for however long they decided was fitting, they also neglected to tell my family this and lied to us multiple times. When I was admitted a nurse told me You do not deserve rights because you wanted to kill yourself. During my stay in the ER ward, my room was not clean, with stains and dirt on the walls and floor, they also neglected to feed me the first night I was there, and when they did remember to feed me they never took the trays back and left them piling up in the corner of the room. I was rarely checked on during shift changes. They transferred me to the psych ward and I immediately was given sleeping medication right off the bat without speaking to or seeing a doctor. When I did see a doctor they overmedicated me putting me on 5 times the dose of the previous time I had been prescribed these medications. I spent my time in the psychiatric ward, over-medicated, sedated and I felt like a zombie. The therapy within the psychiatric ward was not helpful, they did not talk about any issues or feelings anyone was dealing with and simply distracted patients for fifteen minutes. My room in the psychiatric ward was also dirty, I even found an old pill on the ground of my room, which I had to flush down the toilet out of fear they would accuse me of not complying with taking medications. The nurses for the most part were unhelpful with one feeding into the delusions of a patient with schizophrenia and starting verbal arguments with patients. This was not a helpful experience, I came to get help and in return, my dignity was stripped from me and I was treated like a prisoner. Staying in this psych unit traumatized me more than helping me. Please for the love of god, do better.

Business Response on Google Jun 1st, 2023
Thank you for bringing this to our attention, Maggie. We take comments like this very seriously. Please email us at [email protected] with your contact information and a member of our team will contact you directly.

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Overall Rating

Overall Rating
( 39 Reviews )
11
1
0
1
26

Write a Review

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