Gentry Estates I & II

New Manager finally making progress! 3rd floor carpets cleaned resulting in smells eliminated. Dogs are no longer urinating in common areas. New Maintenance and Cleaning staff hired and working diligently to address problems. Upper Management in the process of acquiring transportation. Residents as a whole are happier.
Jan 3rd, 2024

I have called four times to request information. I have sent an email. I have left numerous voicemails with nothing returned. I am trying to get my disabled Aunt on a list or something for housing. Every time I call there is never an answer.
Dec 24th, 2023

I've called 3 times and the voicemail was full, today I was able to leave a message at Gentry Estates office. I also called Fairway management and no call back. I want to be on the waiting list as I am a disabled senior and poverty level income.
Sep 6th, 2023

It's a lovely place to live and not worry about repairs or lawn care. They have a shuttle bus for those who don't drive. It's not a nursing home and if I hadn't found this place 5 years ago I don't know what would have happened to me as I had no where to go that was affordable and gave me peace of mind for me and my little dog.
May 4th, 2022

WAS a very nice place, when i moved in 11 years ago.. But, there have been at least 12 managers in 11 years. Can't keep management, maintenance or housekeeping staff. CONSTANT staff turnover. LOTS of maintenance requests ignored. Psrking lot has huge concrete holes (fall issue). Security doors not working (security issue). No cleaning of furniture or building-wide carpet in years (health issue). Individual'appliance repairs ignored as "not in budget" Same with parking lot repairs - "not in budget." Parking lot sidewalk lights haven't worked in months (security issue). Dog pee in corners of movie theater. Management claims it was cleaned but still stinks and glows under black light.(health issue) Tenant owner of dog has not been moved out. TV in theater room has cut wires and cable doesn't work. WRITTEN maintenance requests constantly lost. Every time the manager changes, all existing maintenance requests are tossed. NO followup.
Oct 17th, 2023