The UPS Store

Joan Koontz _{on Google}

Jan 28th, 2024

This UPS Store is always a pleasant experience. The employees are friendly and helpful and take care of you quickly. The owner is warm and always thanks you for coming in. I also appreciate that they are open on Sunday afternoons!

David Dunavant _{on Google}

Dec 26th, 2023

Had several documents of my estate plan, needed to be signed witnessed and notarized, called my Hilltown US Bank, Chesterfield city hall, and county library, also no witnesses provided huge bummer, read reviews online about UPS Lamp and Lantern holy moly, called and talked with Evan, he said yes of course, wanted the manager Kyle to do it, apparently he was out wife sick, Notary Skylar and Evan and his buddy took care of everything, I was so thankful tipped them all very well, filed my documents with the the County, thank you Kyle for Skylar and Evan and his buddy, I was so jammed up and you guys saved me thank you.

Jo Rossi _{on Google}

Nov 26th, 2023

I was recently in the UPS store, I bought a shipping envelope to send back a return, sent a fax and purchased 3 books of stamps. I was charged $17.25 per sheet of 20 stamps. This is insane. To purchase at the Post Office would be $13.20; the Ellisville UPS charges $14.85.
Save yourself some money and do not buy stamps here, this is an obscene act of overcharging a buyer.
Never again will I take any business to this UPS store.

chase Kaczmarek _{on Google}

Nov 5th, 2023

One of the best customer service experiences I have had anywhere. The son helped me overnight a small package and it was going to be over $90 and the father overheard the transaction as he was helping another customer and he told his son to give me a 20% discount for no other reason than to be polite and helpful. Both the father and son were extremely kind and courteous to every customer that walked through the door. This will be my go to ship center from here on out regardless of the discount I received! Highly recommend!

Rebecca _{on Google}

Oct 22nd, 2023

Kyle, the owner, has been gifted with a special type of customer service in which he believes as well as displays that people are very important and kindness goes a long way. Every young man employed here that I've had the pleasure of working with has been very knowledgeable and courteous. Thank you for still valuing people skills and for hiring employees who display these skills as well! I highly recommend THIS specific location, even if one is closer to your house.