Auffenberg Kia Cape Girardeau

Coye was the absolute best sales person!!
Nov 10th, 2023

I love bringing my car to Auffenberg Kia. The friendly service guys and Chris the service manager always takes care of my cars. Awesome Job guys Thanks for the good work
Nov 10th, 2023

I have been using Auffenburg Kia for the past 2 years and continue to do so in part of the service manager, Chris Ritchie. He is very knowledgeable in service and does a great job. I have sent my entire family here and no disappointments.
Nov 8th, 2023

Chris Ritchie was incredibly rude and refused to help with my concern on my newly purchased vehicle. I purchased my Kia at a separate dealership and when trying to utilize my warranty at this location refused proper service and sent me home in an unsafe vehicle. The coolant appears to be leaking out through the exhaust and causing my vehicle to not excel properly. After mentioning this concern they claimed to have driven the vehicle yet the mileage hadnt increased at all after dropping off the keys. After alluding to the noticed unaltered mileage they disregarded my concern and dismissed me. I am now concerned for mine and my childrens safety while being in this vehicle
Nov 7th, 2023

I attempted to sell my vehicle with Auffenberg Kia Cape Girardeau. I spoke to Josh I believe over the phone and he told me to come to the dealership because I was in town and he would take a look at it. I arrived to the dealership and waited 45 minutes without being helped. When I asked how much longer it would take, I was told they havent even seen Josh in hours. I tried to call him again while at the dealership and got no answer. Yet another horrible experience at an Auffenberg dealership. I should have known better.
Nov 3rd, 2023