Quality Inn & Suites Boonville - Columbia

kay miller _{on Google}

Apr 9th, 2024

Was charged a 250 cleaning fee for smoking in room when we absolutely did not!

Julie Miller _{on Google}

Apr 9th, 2024

Horrible experience at this place!! At checking, the gave us a room with no working microwave, fridge, or TV. They transferred us to the room across from the first. Hours after checking out, they charged us an additional $272.25, saying we were smoking in the room, which we absolutely DID NOT.
Watch out for this scam!! We have reported it to Choice Hotels and have started fraud charges against this motel.

april miller _{on Google}

Apr 8th, 2024

Had to change rooms due to things not working but they took care of it right away

Kay A _{on Google}

Apr 9th, 2024

The hotel looked nice enough and they allowed pets ($35/ea per night)
They have a decent breakfast buffet.
That's about all the good you can say about this place.
If you expect any sort of comfort in your room, you'll need to make sure you stay on a night that absolutely no one else is checked in to the same wing as you, otherwise, with the lack of anything insulating or durable, you'll hear EVERYTHING. The best is hearing the herd of elephants every time someone uses the steps.
The pool is tiny and not much of a pool. The hot tub, is literally just a tub of hot water. The button to turn on the jets looks like it's been smashed with a fist so don't expect it to work.
The water pressure in the shower is laughable, same with the toilet. The sink has more pressure to it than the two of them combined.
The doors are lightweight and don't shut properly. So don't expect safety and security. They're easy enough to open my DOG was able to open them, Twice.
Good luck hearing the TV in your room with how horribly loud the room ac/heater unit is.
And the cherry on top! Don't make the mistake of confusing these simple minded managers by splitting payment between two people for a weekend. Otherwise you'll end up like me, fighting them for several days for charging almost twice the amount to my card while ALSO charging the other person's card. So for a 3 night stay we are currently out almost $1000.
We have given a time frame and if they don't refund us our money we will be filing a charge back with our banks, canceling the cards so they can't try again, and talking to a lawyer about dealing with a company who blatantly steals with no regards to people all because their employees are thieves and ignorant to how to use their own systems
So if you value your sanity and your money, you would be better off sleeping in your car at the truck stop next for or pitching a tent in one of the state parks not far.
Rooms: Dirty, noisy, grungy, low water pressure, loud room ac unit
Safety: Your door is flimsy, thin, and the lock isn't great
My dog was able to break in and out of rooms
Walkability: Pilot truck stop