Busey Bank

Always friendly and helpful.
Oct 21st, 2023

Thank you Kim for your help with a great interest rate on a 7 month cd. Extremely helpful and polite. Thanks again, Rick Johnston
Sep 10th, 2023

I've been banking here for 20yrs! Maybe longer, Pulaski Bank was ok and then Busey took over and Amazing service!Always!? I've never had a problem ,they even call you personally when something looks questionable? I personally have enjoyed banking with Busey and plan to continue
May 7th, 2023

Trash ATM NEVER WORKS!
Mar 13th, 2022

my mother recently sold her house and deposited the check, they said there would be a hold on it which was fine, But, then she wanted to pay off her car so I went in to the bank and talked to a male teller with black hair that sits at the first window that has chairs and asked if he could check to see if it was available yet, he looked and said yes, it's in there, and I asked so it's available? and he said yes, yesterday I went in to get $200 out so she could buy groceries and the female teller I was dealing with said there was only $65 available due to the hold, I told her that guy right there told me three days ago it was available, she got an attitude and just get repeating their hold policy and not addressing the fact that I was told it was available, I would have spoken with the manager but as he was dragging his feet I had to go to work, she calls today and this same teller tells her everything is now available and I asked if they apologized, she said this teller said she was sorry I didn't understand their hold policy clearly showing she wasn't listening when I told her the other told me it was available. I'm just sorry I bought them all pizza the day before. There was a response asking for my contact information so they could "address" this, sent them my email and 4 days later, no contact, and response was removed.
Aug 18th, 2021