Navigator Credit Union

Thank you, Miss Sissie Batson, for the positive review. We appreciate you sharing your experience! Thank you for being a member!

Thank you taking the time to write a review. We're happy to hear you've had positive experiences at our Gulfport Branch, and that is the level of service we strive to deliver at every Navigator location. We sincerely regret you were not offered a friendly welcome and made to feel appreciated at our Ocean Springs Branch, and we'll be sharing your feedback with our Leadership Team to make sure your voice is heard as we take steps to improve. We'd welcome the opportunity to personally follow-up and would appreciate any additional information you're willing to share to assist us in our quality improvement efforts. Please get in touch by emailing our Service Team, [email protected]. We appreciate your membership and look forward to exceeding your expectations on your next visit.

Shandon, We love to hear comments like this one! Thank you for taking time out of your day to give us feedback. We appreciate you and value your opinion. Thank you for your Membership!

Ethan, we apologize for the difficulty you experienced when calling us. We appreciate you letting us know and will share your feedback with our Member Contact Center Leadership Team. If you haven't yet received the assistance you were seeking, please send an email to [email protected], and a Service Team Member will be happy to help. We strive for excellent member service and will use your feedback as we continue to improve.

Terrance, thank you for your feedback! We'll continue working to exceed expectations and delivering on our Member Promise. Thank you for being a Member!