Lakeland Medical - UMMC

Alex Abend _{on Google}

Jan 20th, 2024

On 01/26/24, I had the unfortunate experience of reaching out to your company via phone, seeking information and assistance. To my dismay, the interaction with your worker was anything but pleasant. I regret to inform you that your worker exhibited unprofessional and rude behavior throughout our conversation, and I was ultimately met with a disconcerting hang-up.
As a customer, I believe in the importance of respectful and courteous communication, which contributes significantly to a positive image of any organization. Unfortunately, my encounter with this girl has left me with a negative impression of your company's customer service.
It is my hope that through education and coaching, she can enhance their communication skills and better represent your company's values.
I appreciate your attention to this matter and look forward to witnessing positive changes in the future.

Sandy Mcintyre _{on Google}

Jan 11th, 2024

Please be careful when making appt here. Some of these residents doctor's are not sensitive to you as a patient. They have this magical thing going on that they can tell you about your own body when you been living in it all your life. I can not stand for a doctor who does t listen to the patients! Your medical sense out weigh your listening to your patients and what they are telling you. SMH I want be going back there. Two star only because of the clerks, nurses and supervisor of the docotors were extremely nice. The supervisor came back behind that residents to resolve the issue.

Sandra Davis _{on Google}

Aug 18th, 2023

One of the best Clinic in the City of Jackson

Graham Lamb _{on Google}

Aug 18th, 2022

I have never been here and been seen within an hour of my appointment. One of the front desk clerks is very dismissive.. I just wish they would give you an honest appointment time and be upfront when they are running 1 hours behind... that is not 'A Few Minutes' that is 90 minutes

Jose Salazar _{on Google}

Jul 13th, 2022

I have almost 5 hours sitting waiting. My appointment was at 10 am and it's been 5 hours without a minimum result, very bad never again