Community Bank

Dec 4th, 2022

I love this bank. They still have the true community feel and are always so helpful and friendly. Its nice to do business where they know your name and face.
Jun 12th, 2022

Jun 18th, 2021

I've been with this bank, along with my husband and youngest son, for about 21 years and I couldn't be happier.
Mar 9th, 2021

If i could give a negative star ot would be -3000 stars. First off both their app, and phone system is worthless. I have call them about every two weeks in order for them to reset my app in order chamge my password. You cant just click forgot password. If you do you have to enter their long as set of numbers in order to reset it and you get that hamd written on a tiny piece of paper and it gets lost overtime. The once you click reset password after entering your info it then tells you, you have to call. If you call the 800 during the day there is no option you check it on an automated system so you have to talk to a banker. The bankers at our branch are all rude except one lad, the rest they make you feel like you are bothering them and they genuinely are rude. The app as well the quick access does function to show you your balance but you check it and its never accurate, and without being able to log in because it tells you wrong password, ive even saved the password in a note so I Could copy and paste to make sure it wasnt my error and it still says wrong password. Now if you call the 800 number after they close to not deal with rude staff you type i your account number and you debit card pin it says this account is not longer active. You cannot see your transactions n order to monitor your balance or to make sure noone made a fraudulent charge, you cant which cause you to overdraft. When i was able in the beginning when we opened the account and i could access the phone system after 10pm til the branch opens the balance is correct and you call in the morning the it reflects a way different amount so again you easily overdraft, so im sure that is intentional so the can charge you multiple overdraft fees. Whe i updated my ssdi direct deposit whe we first went over there it took almost three weeks to be reissued to the bank because thay claimed i put a number in wrong amd they kept trying to blee i entered it wrong. And I verified it three time to make sure i did it correctly before submitting but my deposit wasnt fixed fir three weeks and the whole time they wouldnt admit the error was on my end. I shouldve just left then but i didnt, we will be closing our account and going elsewhere where our business it wanted. If you are considering get am account through them dont..
May 5th, 2023