Green Mill Restaurant & Bar

Shoreview Green Mill didn't make the mark. The Easter Brunch had nothing being made fresh. Food was in warmers and under heat lights. I don't think I can eat meat under a heat light after this. The food was Luke warm at best. Items listed were not on the menu like Mac and Cheese and Cheese pizza. I served in the military as others in our group of 13 people. The website says 10% off food when ever we go to Green Mill. We confirmed this when making the reservation. We asked for the discount at the restaurant after we noticed it wasn't added to our bill. Called back the same day they couldn't find our payment. Then called back the next day. The general manager said you don't get a military discount on the buffet. The Green Mill website says all times you get a military discount. I have always been thanked by businesses for my services when asking for military discounts. I included a picture from the Green Mill website confirming the military discount. Home depot stands out for recognizing military members.
Apr 6th, 2024

First review ever, I never felt the need before this horrible experience. Do not go to the Easter Buffet at Shoreview, MN Green Mill. It was a waste of money. For a table of 13 they served us our second drink and then were telling us our time was up and had to leave without finishing the drink. My brother in-law said don't we have till 1 pm. They said no. They handed us the bill. The host was standing behind my brother in-law rolled up her jean jacket looked at her watch, held a wash cloth up in the air, was loud and dramatic enough so everyone at the table turned and looked at her. My brother in-law was trying to figure out a bill that came to over $700.00 with a tip. The management could not find my charge when I called later that day because we had two separate receipts with our credit card number on it and the same dollar amount on it. We were told when we made the reservation that we would get a military discount. Didn't happen. We request the bill to be adjusted. We got eye rolls from the host, stomping off and drama. The head manager the day of said the host/ manager for a day was stressed. She should not be the front of your business. No apologies from the head manager for the day. Called the next day. The host never adjusted our bill or charged us twice and we had to look up our bank statements. She never did the military discount just handed me the same receipt twice thinking we wouldn't look at it. Called back the next day. Talked to the head manager. He said no military discount on the buffet. The website does say Military do get discounts at all times. We should not be embarrassed to ask for this when you have several members of our families at the brunch that served in the military. I included a screen shot of the Green Mill website that advertises 10 percent off for people that served in the military whenever they dine. And the head manager did say at the end of the conversation he would give me give me 10 percent off one meal. The food was not at serving temperature on the buffet. Items were empty on the buffet. Items that were listed on the website were not on the buffet two that standout that were missing were Mac n cheese and cheese pizza. Disappointed for kids and vegetarians. The eggs were rubbery with runny watery parts. The pasta didn't not appear or taste fresh. It was mushy and tasted like it came premade from a food service and was poured out of a tub. The green beans were hard and not fully cooked. The tater tots were dry and cold. Appeared like at some point heated and left to sit on a counter. The prime rib was full of fat and hard for guests to find edible meat. My niece said next year at your house. My daughter was talking about the host rolling her eyes at my brother in-law when we walked out and got dirty looks from the host. So you have to wait in line at a host stand when you arrive. They were having difficulty finding reservations. It was unclear if the reservations were with a phone number or name, guests ahead of us in line didn't know who made the reservation so they were going through trying to find more then one name phone number. Not very organized at the front of the business. Everything was written down. They were having a hard time reading the writing. Nothing seemed to be running smoothly.
Apr 5th, 2024

Easter brunch was terrible! Rubbery, luke-warm scrambled eggs in a warming pan, uncrispy, cold hashbrowns, soggy salad, hard, cold French toast shaped like fish sticks, also in a warming pan, cold, hard cinammon rolls with no frosting, yogurt with blueberries for dessert. No made-to-order eggs or pancakes. No kid-friendly food (like the pizza that was listed on the brunch ad). Excruciatingly slow, unattentive service. And a time limit (serioisly, you were told to leave if you were there more than 1.5 hours). And all this for $35/person. Worst meal ever. Never again.
Apr 1st, 2024

Was just ok. Wasn't impressed
Apr 1st, 2024

Pizza is always excellent
Mar 31st, 2024