Metro by T-Mobile

Feb 9th, 2024

Yinde is the best thing about this store
Dec 11th, 2023

I was somewhat disappointed when I was dealing with T-mobile, but the service and care that I received from Calissa more than made up for it. I would give ten or more stars if possible.
Sep 30th, 2023

Sep 18th, 2023

Lackluster customer service. One girl was very helpful and nice. She called me back a few days later to let me know a phone was back in stock I inquired about. I went to get today, completely wasted my time. I let the girl know that the girl the prior day had put away a phone for me to pick up. Right away, her reply was, "I'm a different girl.." in my mind I nearly snapped because she was clearly feeling herself a bit too much. I let it go and still decided to be polite just knowing how this new generation of young girls spoke. She found the phone with the note attached, went into the computer, went to the back and came back out in 5 minutes. Told me she couldn't sell the phone and that it was locked. It was so nonchalant how she said it. No above and beyond type attitude. Someone else actually made an effort just to be ran over by the next. There was no, "We'll get it worked out and call you back", but rather, "So, are you going to go to a different metro or something?". I just left. Idk what it is about these little phone stores, but I've only ever met about 2 people who actually had amazing service and none so far have been in Minnesota.
Aug 5th, 2023