Chamber of Commerce

      Highland Bank

      ( 22 Reviews )

      Highland Bank
      Committed to Your Prosperity
      Yext Power Listing.
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      Listing Incorrect?

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.2 - (22 reviews)
      11
      1
      0
      2
      8
      Read Our 22 Reviews

      Chamber Rating

      Verified Member
      3.2 - (22 reviews)
      11
      1
      0
      2
      8
      › ‹
      • Jeremiah A

        Terrible customer service!
        Dec 8th, 2023

      • greg 68

        Everything is fine a far as I'm concerned
        May 24th, 2023

      • James Gabriel

        Andy (teller) is always happy and cheerful when I come into the bank! They brighten my day!
        Oct 22nd, 2022

      • Mike Langhoff

        I've been waiting in the drive thru line for 25 minutes. There were two people in front of me. I have no idea whats going on at this bank but the service has plummeted over the last two months. No apology, no explanation from the teller for the egregious wait.
        Aug 31st, 2022

      • Johnny Coleman

        So I have banked with Highland Bank since I was 5 years old, I will be 30 in January. This bank use to be a well run family bank but that is absolutely NOT the case anymore. Poorly run, super rude on the phone. Say they will call back and follow up and never do. On hold for 45 min for the simplest of calls. They use to be willing to go above and beyond to find a banking solution for any given problem, now the attitude is completely, NOT MY PROBLEM. I was left on hold and completely forgotten about. Most appallingly one time, about 2 years ago, a teller on the phone I was speaking to was obviously drunk.. I will be switching to a bank that actually cares about client-customer service and relations.
        Jan 14th, 2022

      Read Our 22 Reviews

      About
      Highland Bank

      The Highland Bank Team is comprised of collaborative, knowledgeable, highly talented bankers, cash management and operational support staff, who work together Member FDIC. Equal Housing Lender.

      Contact Info

      Products

      • Free Kasasa Cash Checking
      • Free Kasasa Cash Back Checking
      • Student Checking
      • Kasasa Saver
      • Certificates of Deposit
      • Bill Pay
      • Mobile Banking

      Services

      • Business Remote Deposit
      • SBA 504 Loans
      • SBA 7(a) Loans
      • ATM Cards
      • Debit Cards
      • Credit Cards
      • Fraud Resources

      Questions & Answers

      Q What is the phone number for Highland Bank?

      A The phone number for Highland Bank is: (651) 698-2471.

      Q Where is Highland Bank located?

      A Highland Bank is located at 2100 Ford Parkway, St. Paul, Minnesota 55116

      Q What is the internet address for Highland Bank?

      A The website (URL) for Highland Bank is: http://Highland.Bank

      Q What days are Highland Bank open?

      A Highland Bank is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM

      Q How is Highland Bank rated?

      A Highland Bank has a 3.2 Star Rating from 22 reviewers.

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Highland Bank

      Overall Rating

      Overall Rating
      ( 22 Reviews )
      11
      1
      0
      2
      8
      Write a Review

      Jeremiah A on Google

      image Terrible customer service!

      Business Response on Google Dec 3rd, 2023
      Hi Jeremiah, we are sorry for your poor experience. We would like to follow-up with you about your experience, please email us at [email protected] with your contact information and we will reach out. Thank you!

      greg 68 on Google

      image Everything is fine a far as I'm concerned

      James Gabriel on Google

      image Andy (teller) is always happy and cheerful when I come into the bank! They brighten my day!

      Mike Langhoff on Google

      image I've been waiting in the drive thru line for 25 minutes. There were two people in front of me. I have no idea whats going on at this bank but the service has plummeted over the last two months. No apology, no explanation from the teller for the egregious wait.

      Business Response on Google Dec 7th, 2022
      We are sorry you had a negative experience with us, and have forwarded your feedback to the appropriate individual to correct the problem. We understand your frustration. We sincerely appreciate your continued patience and cooperation as we try to bring our staff up to appropriate levels.

      Johnny Coleman on Google

      image So I have banked with Highland Bank since I was 5 years old, I will be 30 in January. This bank use to be a well run family bank but that is absolutely NOT the case anymore.
      Poorly run, super rude on the phone. Say they will call back and follow up and never do. On hold for 45 min for the simplest of calls.
      They use to be willing to go above and beyond to find a banking solution for any given problem, now the attitude is completely, NOT MY PROBLEM.
      I was left on hold and completely forgotten about.
      Most appallingly one time, about 2 years ago, a teller on the phone I was speaking to was obviously drunk..
      I will be switching to a bank that actually cares about client-customer service and relations.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 22 Reviews )
      11
      1
      0
      2
      8

      Write a Review

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