JCPenney Optical

I have gotten glasses here a few times with no problem. This summer my husband and I both got new glasses and and we are both unable to wear them. The prescription is off. I was told to go back to my eye Dr and get my eyes rechecked. I did. No changes there. JC Penney is not willing to redo the lenses they messed up so we are out hundreds of dollars with 2 pairs of glasses we can not use.
Nov 10th, 2023

They are really helpful and great prices on eyewear. They can help if you have any questions. I love my glasses I get at jcpenny
Feb 1st, 2021

The only place I go to get my glasses and sunglasses , the ladies are very helpful and are always pleasant ! You simply can't beat them! So why not join them! Happy Customer for life!!
Jan 1st, 2021

I stopped in at the end of the day with two pair of rather broken frames..the associate took the time to come up with a temporary fix for one pair so the can be worn until they are replaced..the second pair which were sunglasses needed a new frame and she was able to find one and replace it..I'm pleased!
Dec 14th, 2018

Very disappointed this last time I ordered glasses.This is probably my third time getting glasses there.Was there for the two pair no line bifocals for 99.99.Looked and looked for two pair that were close to what I wanted.Finally...found two pair that were slightly above the hundred dollar price.Then there was a problem with that because one pair had a ridge on the bottom,they needed special lenses.There after every pair seemed to have that ridge.So I was getting disgusted at the small selection of what I could get.I just grabbed a second pair to be able to get out of there!!!One employee,with to many customers.No help whatsoever,phone ringing...disgusted!!Asked her opinion...too big for your face.End of story
Oct 5th, 2018