Northgate Plaza

May 23rd, 2023

Its ight
Feb 28th, 2020

Poorly owned/operated "nursing home"/ "halfway house" with a high school social scene. Moved here at age of 26 on 02/2016 from previous low-income housing property. When I toured Northgate property I knew it was a bad fit/property before being forced to sign leasing agreement (by Guardianship). Could tell that the on-site Management at that time was lying to get me to sign or at least convince my Guardians same lies to force me to sign; one lie as "There's a bunch of people around your age here". I'm the youngest to live here since I moved in & the property is 151 units with approx. 90% being seniors, so the only way that would of worked is if the age group considered "my age" were all those under 55 (which is less than 1.5 dozen). So I automatically suspected the Management got some sort of commission/bonus for every leasing agreement signed. The previous on-site Management was selective when it came to overall rule enforcement & picked favorites. There were times when the property would have problems such as: Vandalism, Domestic Disturbances, Noise Complaints, severe destruction of Northgate property & ETC that would continually happen (at times by same residents in short spans) and if you were one the previous on-site management favorites; you got away with it. The on-site management continually turned a blind eye on it so the favorites could keep doing that, if you were not one of the favorites you would get strikes/kicked out. In 07/2016 Northgate property got bought by Titan Investments & the new owners decided to have remodeling work done late 08/2016 by Kraus Anderson & was announced to be done end of 04/2017. Residents were given a phase list of the work to be done (inaccurate 2-3 months into project) & the owners had an orientation meeting with the residents on the overall project for opinions. Seeing how the property operated I strongly knew Titan was only doing this so that the Management could just throw Northgate's motto "You Don't Like It, Leave" at them (which they did). Which Is why I decided not to bother attending knowing residents opinions are not going to matter unless it benefits Titan/Northgate financially in the long term because residents will just come and go. The majority of the project didn't get done till end of 06/2017 & still to this day has leftover work sitting gathering dust in certain areas of property. New management (off-site) took over on 04/2017 at last 1/4 of remodeling. When new management took over it went from selective managing to barely managing (here 1/2 the advertised office hours; Titan could save $$$ + residents would get same results with an mannequin in the office chair or by getting rid of Management position in the property). Property staff work ethic nowadays is doing bare-minimum/half-ass jobs. I've brought up many issues with the previous management, current management, Maintence staff & even a Kraus Anderson supervisor during the remodeling and nothing happened & continued all the way until I moved out. An example: I brought up (again) issue of remodeling damage caused by Kraus Anderson & told on 10/09/17 by ownership/ management I would know on 10/11/17 who and when it would be fixed... and still waiting (100+ days past due all the way to my moving out). I was told on 10/09/17 I would know within 1 month the results of 2 issues brought up (out of many); I wasn't notified until 2 days past due & I suspected both were "no" to avoid work. Brought up many issues with the owners (Titan) + Management and responding to 75% brought up, received vague/generalized answers to avoid the issues pointed out. Because how Northgate operates & property staff/ownership responds to the issues, I'm taking before/after photo's of my unit countering Titan's lie: "We don't have any work orders for your unit". Can't try to take it out of my deposit (will TRY to do). Residents threated get kicked out bringing up issues because ownership/property doesn't want to do anything revolving work fixing any issues. Folks getting kicked out can still contact City/State living elsewhere.
Oct 9th, 2017