TruStone Financial Corporate Center

TruStone Financial Corporate Center
Yext Power Listing.

Hours

Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM

Chamber Rating

Verified Member
2.5 - (46 reviews)
15
2
1
3
25
Read Our 46 Reviews

Chamber Rating

Verified Member
2.5 - (46 reviews)
15
2
1
3
25
  • Christopher Bell

    Nancy Pierson was recommended to me by one of my most trusted financial associates to consolidate 14 accounts one of which was a very high car note into a single AFFORDABLE monthly payment.. I could not be more satisfied with the prompt sincere service I received all the way through the process . I felt genuinely cared for as an individual trying to plan better financially and not at all like just another loan number ! I can not recommend TruStone enough although Nancy is my go to lady Im sure now with my 2nd visit to the Roseville location that their entire team is experts and really knows how to put the client first and quite frankly make each client feel like a real shareholder in the operation. Love it love it love 1 million stars
    Mar 8th, 2024

  • Nathan Kramer

    I have done business with Trustone since 2016 and have had a fantastic experience across the board. The service is always professional and friendly and I've had no issues ever. They seem to care more than some other famous national brands.
    Jan 10th, 2024

  • Rob Michael

    Constantly the worst customer service I've ever had. Their inability to update addresses for billing and email-- even when you reach out to them to facilitate, is truly remarkable. Now I'm having to have them remove marks on my credit for their internal errors over a very small balance because they can't do their jobs and fix problems in their software. Astounding.
    Oct 15th, 2023

  • Nicole Petersen


    Oct 11th, 2023

  • James Scott

    I have been regretting joining this credit union since opening an account with them a month ago. I would suggest joining Pentagon or Navy Federal Credit Union where they have better customer service. I recently applied for a CC with them and Troy Julian, a lending Specialist, was of no help. I was told my hourly rate not being on my paystub is unorthodox. I have never applied for a CC and have them even ask for an hourly rate, its always annual. Then they never sent me a debit card. Called and asked why and was told people usually come in and pick it up, thats why. Are you insane? I dont have to bank with you, I have options. My co-worker told me to not join before I did but I took a chance so Im telling youDONT join. Theyre very unorthodox when it comes to customer service and how they run their business.
    Jan 2nd, 2024

Read Our 46 Reviews

About
TruStone Financial Corporate Center

TruStone Financial is a credit union driven to create exceptional financial experiences. We engage, educate and inspire our members to achieve lifelong financial well-being.It all began with a few teachers and a dream. Back in 1939, eight Minneapolis teachers decided to take control of their own financial security. They formed the Minneapolis Federation of Teachers Credit Union. Over the years the credit union has endured name changes, added field of memberships and expanded across the Midwest. In 2020 a merger with Firefly Credit Union – Minnesota’s first financial cooperative – made us the second-largest credit union in the state. But your goals have always been our priority, and we exist to help you reach them.As a not-for-profit financial institution, we're different from a bank because our members are our owners (people who live, work, worship, attend school, or volunteer in our membership area). Our profits are returned as competitive rates, higher investment returns and fewer fees.

Contact Info

Services

  • Online Banking
  • Mobile Banking
  • Checking Accounts
  • Credit Cards
  • Gift Cards
  • Aircraft Loans
  • Business Loans
  • Commercial Loans
  • Mortgage Loans

Images

Questions & Answers

Q What is the phone number for TruStone Financial Corporate Center?

A The phone number for TruStone Financial Corporate Center is: (800) 862-1998.


Q Where is TruStone Financial Corporate Center located?

A TruStone Financial Corporate Center is located at 14601 27th Ave N, Suite 104, Plymouth, Minnesota 55447


Q What is the internet address for TruStone Financial Corporate Center?

A The website (URL) for TruStone Financial Corporate Center is: https://trustonefinancial.org/


Q What days are TruStone Financial Corporate Center open?

A TruStone Financial Corporate Center is open:
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM


Q How is TruStone Financial Corporate Center rated?

A TruStone Financial Corporate Center has a 2.5 Star Rating from 46 reviewers.

Hours

Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM

Ratings and Reviews
TruStone Financial Corporate Center

Overall Rating

Overall Rating
( 46 Reviews )
15
2
1
3
25
Write a Review

Christopher Bell on Google

image Nancy Pierson was recommended to me by one of my most trusted financial associates to consolidate 14 accounts one of which was a very high car note into a single AFFORDABLE monthly payment.. I could not be more satisfied with the prompt sincere service I received all the way through the process . I felt genuinely cared for as an individual trying to plan better financially and not at all like just another loan number ! I can not recommend TruStone enough although Nancy is my go to lady Im sure now with my 2nd visit to the Roseville location that their entire team is experts and really knows how to put the client first and quite frankly make each client feel like a real shareholder in the operation. Love it love it love 1 million stars


Nathan Kramer on Google

image I have done business with Trustone since 2016 and have had a fantastic experience across the board. The service is always professional and friendly and I've had no issues ever. They seem to care more than some other famous national brands.


Rob Michael on Google

image Constantly the worst customer service I've ever had. Their inability to update addresses for billing and email-- even when you reach out to them to facilitate, is truly remarkable. Now I'm having to have them remove marks on my credit for their internal errors over a very small balance because they can't do their jobs and fix problems in their software. Astounding.

Business Response on Google Oct 12th, 2023
Rob, we're sorry to hear about your experience. Please provide your accountholder name via email to [email protected] so we can look into your case and provide assistance.

Nicole Petersen on Google

image


James Scott on Google

image I have been regretting joining this credit union since opening an account with them a month ago. I would suggest joining Pentagon or Navy Federal Credit Union where they have better customer service. I recently applied for a CC with them and Troy Julian, a lending Specialist, was of no help. I was told my hourly rate not being on my paystub is unorthodox. I have never applied for a CC and have them even ask for an hourly rate, its always annual. Then they never sent me a debit card. Called and asked why and was told people usually come in and pick it up, thats why. Are you insane? I dont have to bank with you, I have options. My co-worker told me to not join before I did but I took a chance so Im telling youDONT join. Theyre very unorthodox when it comes to customer service and how they run their business.

Business Response on Google Dec 29th, 2023
We're sorry to hear about your experience. I've shared your information with management. If you'd like a direct response, please share your contact information at [email protected].

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Overall Rating

Overall Rating
( 46 Reviews )
15
2
1
3
25

Write a Review

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