Express

Dec 20th, 2023

Worst experience of my year so from the store attendant called Norman... Ignored us when asked for help, and when we asked him why, he said he did not have time for this.. Horrible. Scale not low enough
Nov 15th, 2023

Sep 8th, 2023

I always try to be respectful and patient cause I get it when you work in customer service that it sucks but it isnt professional nor respectful to show that to customers. I wont be giving details to identify them but the employees I encountered at this location do not have a good attitude. Their responses make it seem like youre dumb and a nuisance. They had no problem showing how fed up they are with their job.
Aug 17th, 2023

The man on the floor was very nice, but the cashier seemed very dismissive of me while I was buying my items. Apparently I had a $10 dollar gift card tied to my phone number from years ago that I had forgotten or something. The cashier kind of just aggressively asked if I wanted to use it and didn't really explain very well that I had one... Not expecting to have a giftcard, I misunderstood & thought she was asking if I wanted to purchase one, so when I asked what she meant, she just asked again with a very annoyed tone of voice. When she was done cashing me out she just quickly said "thank you, I can help you next!" Dismissing me as quickly as possible. The whole interaction felt very deliberately rude. I'm not normally one to get offended easily, but for what they charge for their clothes, I would expect some standard respect during a purchase. I genuinely regret not walking out during the transaction.
Mar 19th, 2024