The UPS Store

Max Kahle '23 _{on Google}

Mar 25th, 2024

Niesha was extremely professional, patient, and kind. Would definitely recommend this store

Ultraviolet _{on Google}

Mar 13th, 2024

The Man at the desk was Awesome! He helped me with my notery needs at this unfortunate time in my life losing a loved one.

Matthew Linden _{on Google}

Jan 29th, 2024

Excellent customer service. Ivery Smith was very patient when I arrived unprepared and helped me work through returns.

Jeremy Hop _{on Google}

Jan 28th, 2024

Helpful staff, friendly and patient. Highly recommend this location for your Amazon returns.

Bathsheba Johnson _{on Google}

Jan 13th, 2024

Went to this store today to ship a Vererans television (50 inches) back to the store where it was purchased due to damages. Firstly, I left the television and the box in the car and went inside the store to seek information on how to ship it. The man who claims to be the owner/store manager was more concerned with me having a box than the fact of how I was going to get the item inside of the store. Many can state that that isnt his nor any other employees job to help the customer with carrying or loading their items. By me being a woman and the fact that I was doing this service for a Veteran should have been more than enough for him to at least offer. No offer was made during my whole interaction with this individual. Moreover, I told him that I had the box that the item was shipped in and nothing else was said. Nothing about the condition of the box or the size of the box. Again, nothing else was said. Secondly, I had to make two trips to carry the television and the box into the store. During the second trip while I just carried the box in, this individual told me that I could not ship the television in the box I was carrying. Didnt explain to me why just told me that I couldnt. Then had the audacity to ask me why was I upset! I didnt disrespect this individual in no type of way because that wouldve gotten me anywhere. The tone in my voice had slightly risen due to the fact that I had just carried these two items by myself to the second floor to this business. Lastly, when I was carrying the items back to the car he tried to show me a piece of paper and state I am trying to help. I politely told him that I am good while carrying the last item out of the store. If this man is the owner/store manager he needs to take a couple of courses/trainings on customer service because clearly he demonstrated he does not have respect nor any empathy for people, such as women. If this were a man or if I was with a male figure, I believe I would have had a better outcome. I will NEVER return to this store and will recommend a different store when others ask!