Hilton Garden Inn Minneapolis University Area

Apr 2nd, 2024

Parking was challenging. The wi-fi was not great in the evenings nor was water pressure. The staff was helpful and friendly.
Mar 29th, 2024

Mar 29th, 2024

I loved the secure parking! I didn't worry about my car the entire trip and that was very important. Also, the location was exactly where we needed to be. 5 stars for secure parking and location. The linens were really rough and scratchy. The room was small and starting to show some wear. The mattresses were very uncomfortable and hard to sleep on. The pillows went flat immediately. There was only decaf coffee in the room. All the vending machines have been removed from the property. The pantry downstairs was bare. The restaurant/bar was closed. Breakfast was $18. It was a little bit of a food desert and we had to order in but would have preferred not to. All of the staff were attentive and the housekeepers greeted us in the halls. The halls are also showing wear. This hotel needs some TLC and food options. Also, this hotel put $180 hold on my card at check-in; that was fine--I agreed to that. But, then they pre-authed my card for another $155 card. Eventually the $155 turned to a charge but the other $180 pre-authed stayed on my card from Feb 22nd to March 1st. I was glad that I put the room on a separate card but it doesn't seem like a good business practice to tie up funds for a hotel that caters to the medical community. Safety: Secure parking is available
Mar 1st, 2024

The Hotel and staff were great. Parking was a little on the steep side though. Overall a nice place to stay and super clean!
Feb 23rd, 2024